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In this role, you will Lead End-to-End Field Investigations: Work hands on to drive technical investigations for complex drive-by-wire and base vehicle system behaviors in the fleet from initial triage through root cause identification and final resolution. Design and Execute Investigative Testing: Develop and execute structured test plans to reproduce issues in controlled environments, utilizing track testing, fault-injection, HIL (Hardware-in-the-Loop) testing, and customized test tools as necessary. Develop Technical Mitigations: Propose and validate short-term and long-term mitigations for field issues, including software changes, hardware/architecture revisions, or operational constraint modifications. Iterate System Requirements: Close the feedback loop by translating field data into updated functional requirements (e.g. new detection methods, escalating fault responses) to improve product performance. Cross-Functional Technical Coordination: Act as the primary technical point of contact between Hardware Engineering, Embedded Software, Controls Engineering, Field Service and Safety teams to implement and validate multi-layered fixes for complex system-level behaviors. Justification and Reporting: Compile technical evidence and data-driven rationales to support any restrictions to the operational status of specific vehicles or configurations, and the necessary short- and long-term remediations to lift those restrictions. Travel to Aurora Operations locations where field issues are discovered for the purpose of investigation. (25-30% of total time)
Job Responsibility:
Lead End-to-End Field Investigations: Work hands on to drive technical investigations for complex drive-by-wire and base vehicle system behaviors in the fleet from initial triage through root cause identification and final resolution
Design and Execute Investigative Testing: Develop and execute structured test plans to reproduce issues in controlled environments, utilizing track testing, fault-injection, HIL (Hardware-in-the-Loop) testing, and customized test tools as necessary
Develop Technical Mitigations: Propose and validate short-term and long-term mitigations for field issues, including software changes, hardware/architecture revisions, or operational constraint modifications
Iterate System Requirements: Close the feedback loop by translating field data into updated functional requirements (e.g. new detection methods, escalating fault responses) to improve product performance
Cross-Functional Technical Coordination: Act as the primary technical point of contact between Hardware Engineering, Embedded Software, Controls Engineering, Field Service and Safety teams to implement and validate multi-layered fixes for complex system-level behaviors
Justification and Reporting: Compile technical evidence and data-driven rationales to support any restrictions to the operational status of specific vehicles or configurations, and the necessary short- and long-term remediations to lift those restrictions
Travel to Aurora Operations locations where field issues are discovered for the purpose of investigation. (25-30% of total time)
Requirements:
Proven expertise in diagnosing issues related to system interactions on automated vehicles or other robotic systems
Using hand held diagnostic equipment such as multimeters, o-scopes etc.
Using laptop based industry standard diagnostic service equipment - Cummins Insite, Eaton Service Ranger, International Diamond Builder, KB Diag etc.
Setting up and deploying data acquisition devices for both analog (current, voltage, temp) and digital (CAN Logging) domains
Proficiency in analyzing large amounts of data from different sources (autonomy logs, telematics and diagnostic tools, CAN traces, operator statements, etc) to reconstruct event sequences during failures and identify correlations within the system and across the fleet
In depth knowledge of automotive and commercial vehicle communication networks and standards (J1939 CAN, LIN), including physical layer and application layer implementation and troubleshooting
Knowledge of common automotive power generation and distribution architectures and components
Understanding of common cause and cascading faults, as well as fault tolerant and fail-operational architectures intended to mitigate them
Ability to convert complex forensic findings into clear, verifiable engineering requirements and updated analyses (e.g. FMEAs)
Experience creating test plans for validating fixes on system benches (HIL) and on vehicles
Skill in synthesizing high-density log data and engineering analysis into clear, executive-level summaries that drive critical operational decisions
Ability to aggregate findings for sharing with partners or suppliers in order to enable internal investigation and/or justify change requests