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Group 1 Automotive Logo Group 1 Automotive · Sales

Vehicle Exchange Specialist

United States, Houston · Job Posted January 20, 2026
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Job Description

Group 1 Buick GMC South is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and customer service. We are growing and looking to add a Vehicle Exchange Specialist to work with our team. Presenting our vehicle exchange program is about providing exceptional customer service in a very non-confrontational manner. This position requires someone that is passionate about customer service, enjoys interacting with people throughout the working day and has fun while doing so.

Job Responsibility

  • Meet and greet customers in the service drive while presenting possible trade-in value opportunities
  • Follow the dealership vehicle exchange process
  • Test drives, present vehicle product information, pricing and incentives
  • Build a portfolio of customers utilizing the customer management database to manage their customer's trade in experience and for future returns and referrals
  • Attend sales & product knowledge meetings
  • Other duties to be determined by leadership

Requirements

  • 1 Years Automotive Sales Experience Preferred
  • 1 Years Customer Service Experience Required
  • Professional Appearance
  • Positive & Friendly Attitude
  • Interpersonal Communication Skills
  • Basic Computer Skills
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License

What we offer

  • A Great Working Environment
  • Five Day Workweek
  • Ongoing Comprehensive Development & Advancement Opportunities
  • Pinnacle Awards Program
  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan
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