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We’re looking for a Vehicle Damage Assessor to join our team, and play a key role by providing estimates for the cost of repair for damaged vehicles. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Job Responsibility:
Carry out a visual inspection to identify any accidental damage caused to avoid uninsured loss damage costs
Estimate by considering the most economical repair method
Maintain awareness of incoming vehicles and flag any issues
Awareness and compliance of Health & Safety requirements
Ability to create an estimate both manually and via company systems
Verbal explanation of the repair procedure and process to the workshop and customers and variable levels of understanding
Ability to value a vehicle at a market value in order to determine the repairable economics of a damaged vehicle
Ensure all chargeable materials are recorded on job cards for invoicing purposes
Review all open job cards (daily) and report any ongoing and recurrent work in progress problems
Assist in the correct evaluation and justification of bodywork warranty claims and provide comprehensive explanations thereof
Estimate repairs required together with the time to be allowed, materials and parts required for repairs and explain work required, to customers and to insurance and other assessors in an efficient, pleasant, courteous and professional manner
Make efficient use of all modern estimating methods and work in line with approved times set by Thatcham and/or other authorised repair times
Bring to customers’ attention any problems, faults and other issues that might impact on the performance and safety of their vehicles
Requirements:
ATA VDA Vehicle damage assessor
Relevant experience as an estimator
Ability to qualify and quantify repairs required
Ability to negotiate effectively with third parties
Audatex Trained
Escribe trained and Adherence
Ability to discuss and negotiate agreeable solutions to customer problems
Ability to maintain personal technical knowledge and skills including SMART repairs
What we offer:
33 days holiday, including bank holidays
Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
Enhanced maternity, paternity, adoption and shared parental pay