This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Our Inspectors are the face of our company. They know a ton about cars, and love to talk about them - explaining to our clients what they need to know in a way they can understand. They have boundless energy and work tirelessly to ensure our clients get nothing but the best. Our inspectors are meticulous. Nothing gets by them. At ACV Auctions we pride ourselves on Trust, Transparency, Credibility, and Customer Service and our Inspectors deliver this to our customers every day.
Job Responsibility:
Actively and consistently support all efforts to simplify and enhance the customer experience
Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems
Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation
Help sales team up-sell or cross-sell services and products
Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships
Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform
Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone
List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing
Sign up independent dealerships as buyers to utilize ACV Auctions digital platform
Perform additional duties as assigned
Requirements:
1 year(s) Experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background
Ability to read, write, speak and understand English
Ability to work outside in the elements for extended periods of time
Problem solving aptitude to meet challenges with resourcefulness and innovative approaches
Proven success to work independently with minimal supervision while working in a team environment
Excellent communicator with the ability to understand customer needs and expectations
Valid driver’s license and use of a validly registered and insured motor vehicle required
Knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications
Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting
Ability to drive a manual & automatic transmission
Vision abilities required to properly identify small defects around and underneath vehicles
What we offer:
Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company