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Vehicle Condition Inspector

United States, Little Rock Employment contract 18.25 USD / Hour · Job Posted May 30, 2026
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Job Responsibility

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems
  • Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation
  • Help sales team up-sell or cross-sell services and products
  • Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships
  • Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform
  • Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone
  • List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing
  • Sign up independent dealerships as buyers to utilize ACV Auctions digital platform
  • Perform additional duties as assigned

Requirements

  • 1 year(s) Experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background
  • Ability to read, write, speak and understand English
  • Ability to work outside in the elements for extended periods of time
  • Problem solving aptitude to meet challenges with resourcefulness and innovative approaches
  • Proven success to work independently with minimal supervision while working in a team environment
  • Excellent communicator with the ability to understand customer needs and expectations
  • Valid driver’s license and use of a validly registered and insured motor vehicle required
  • Knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications
  • Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting
  • Ability to drive a manual & automatic transmission
  • Vision abilities required to properly identify small defects around and underneath vehicles

What we offer

  • Multiple medical plans including a high deductible, low cost health plan
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
  • Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company
  • Retirement planning through the Company’s 401(k)

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  • Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems
  • Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation
  • Help sales team up-sell or cross-sell services and products
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  • Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone
  • List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing
  • Sign up independent dealerships as buyers to utilize ACV Auctions digital platform
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  • Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation
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