Vbts Senior Network Customer Engineer

The primary role of the Senior Network Customer Engineer will be: Deliver Customer centric services based on Vodafone Business products and services. Deliver Vodafone Business services as contracted to Vodafone Business customers. To produce and publish low level technical designs / implementation guidelines and install these solutions as contracted with the customer to best practice standards. Work closely with the Projects, Configuration and Integration teams and Enterprise Services Operations to ensure all technical documentation and knowledge transfer is completed before handing over the solution for In-life support. Assist Presales teams in realising customer opportunities through the validation of solutions that utilise the products and services that exist within the Vodafone Business and Vodafone Product Portfolios. The Senior Network Engineer will work closely with other members of the team, including those that exist within the Vodafone Business and the wider Enterprise and Vodafone teams. This will cover a range of disciplines i.e., Presale Team, Core Network Engineering, Operations, Product, Programmes & Projects, and Service and will ensure that the technology solution designed is fit for purpose and can be readily deployed and operated in a stable manner. The key deliverables for the Senior Network Customer Engineer are to provide expert technical support to design, implement and assure the customers network and service availability. As required review / provide high-quality, technology solutions that have been approved by the customer and all internal stakeholders. The Senior Network Engineer is responsible for creating the relevant documentation and deploying the solution to established standards before handing over for In-life support.