Van Driver Job at apetito UK (Portbury)

Job Description

The transport and distribution area of the business is a critical and important part of the supply chain. Our main base is Portbury near Bristol, but we also have staff at our out base depots in the following locations, Stanmore,Gillingham, South Kirkby, St Helens and Motherwell in Scotland. As a professional driver you are an ambassador for apetito and will be delivering our finished frozen food product to Care Homes, Local Authorities, Hospitals and our Wiltshire farm foods franchisees. In this critical role you must be prepared to drive around different geographical locations and manage a demanding delivery schedule. Additionally you will need to ensure that you provide fantastic customer service unloading deliveries by hand using a combination of roll- cages, dollies and hand-balling onto sack trucks.

Job Responsibility

Undertake pre-shift inspection (vehicle check) of vehicle
Full compliance with the drivers' hours, and road traffic regulations
Driving style - damage free and economical
Making deliveries in a timely manner and phoning transport office with any delivery discrepancies or delays
Deliver goods to the customer's point of need
Provide excellent customer service and conflict resolution where necessary
Be an ambassador of the company
Report any customer service issues to transport office or customer service department while delivering
Undertake minor vehicle service activity such as cleaning and refueling of both vehicle and refrigerated unit and minor repairs such as the replacement of bulbs
Maintenance of a clean vehicle both internally and externally
Delivery and collection of vehicles as required to rental suppliers including any due inspections
Inspection of hire vehicles pre and post rental
Actively participate in a daily debrief process, working with your supervisor to identify safety, service and operational improvements as and when they arise

Requirements

Actively enjoys interacting with customers and finding ways to deliver a great service
Able to demonstrate excellent communication skills at all levels towards both customers and colleagues
Able to juggle the demands of a busy schedule, traffic conditions and other road users with safety, customer service and time / efficiency targets
Able to demonstrate a positive, can do attitude
Must be calm under pressure
High standard of personal presentation to uphold the company brand, including uniform / vehicle cleanliness
Flexible and responsive to business needs e.g. if required to complete a different route/start at different time on occasions
Must be able to manage with the demands of delivering and unloading goods quickly and efficiently
Must be prepared to drive in different weather conditions
Must live within a reasonable travelling distance to the depot
The driver needs to show a great deal of flexibility within this role as the work will be varied and there will be the need to cover other drivers at any of our depots

What we offer

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free snacks and beverages on site
Free parking
Free turkey or voucher at Christmas
Access to employee benefits including Perkbox with salary sacrifice options and retail discounts

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