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Bird drivers play a critical role in ensuring our shared mobility services remain safe, reliable, and accessible for the communities we serve. The purpose of the driver role is to support efficient fleet operations by relocating, collecting, charging, and maintaining scooters so riders can depend on consistent availability and high service standards. Drivers directly contribute to customer satisfaction, operational excellence, and community trust by helping keep vehicles organized, functional, and compliant with local regulations. This role exists to help Bird deliver a seamless transportation experience that supports sustainable and convenient urban mobility.
Job Responsibility
Collect, transport, deploy, and reposition Bird scooters throughout assigned service areas to ensure fleet availability, operational efficiency, and compliance with local regulations. This includes loading/unloading scooters safely and organizing vehicles in designated parking zones
Perform routine inspections to identify damaged, unsafe, or malfunctioning scooters. Ensure scooters meet Bird safety and quality standards before redeployment
Plan and execute efficient collection and deployment routes using Bird systems and operational tools to optimize productivity, reduce downtime, and meet service-level expectations
Follow all company safety protocols, traffic laws, local regulations, and operational procedures while operating vehicles, handling equipment, and interacting in public spaces
Accurately use Bird operational applications to track scooter status, complete assigned tasks, document damages/issues, and maintain real-time operational records
Requirements
High school diploma or equivalent preferred
Previous experience in delivery, warehouse, logistics, rideshare, fleet operations, or related field is considered an asset but not required
Ability to safely operate a vehicle and transport scooters/equipment in varying weather and traffic conditions
Valid driver’s license with a clean driving record required
Comfortable using smartphones, mobile applications, GPS/navigation tools, and operational software systems
Strong time management, organizational skills, and ability to work independently with minimal supervision
Ability to prioritize tasks, adapt to changing operational needs, and maintain productivity in a fast-paced environment
Basic mechanical aptitude and ability to identify or perform minor scooter maintenance and troubleshooting
Strong communication and professionalism when interacting with team members, customers, and the public
Physically capable of repeatedly lifting, moving, and loading scooters and equipment, including lifting up to approximately 50–75 lbs
Ability to stand, walk, bend, crouch, and work outdoors for extended periods in varying weather conditions
Flexible schedule availability, including evenings, weekends, and holidays, may be required based on operational needs
Ability and willingness to travel throughout the assigned service area during shifts