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As a Value Engineering Intern, you will work with the KnowBe4 Sales Engineering department on quantifying and communicating the business value of KnowBe4's human risk management platform. You will support initiatives including value realization assessments, customer success metrics analysis, implementation optimization strategies, adoption framework development, and post-sale value tracking. In addition, you will be tasked with assisting and supporting the Sales Engineering team with developing value engineering frameworks, and creating data-driven narratives that demonstrate measurable business outcomes for customers.
Job Responsibility:
Assist with developing, analyzing and refining value engineering frameworks, ROI models, and TCO calculators that quantify the business impact of security awareness training and human risk management solutions
Assist with analyzing customer success metrics, adoption data, and outcome measurements to build evidence-based value realization reports and business impact assessments
Assist with any value benchmarking research, industry cost-of-breach analysis, or security incident financial impact modeling as needed
Shadow Sales Engineers and Sales Architects in a wide array of value engineering activities, including Proof of Value (POV) planning, and success criteria development
Support the continuous improvement of value engineering templates, assessment tools, and customer value journey documentation including further development of value measurement frameworks
Assist with customer value story compilation and quantified success documentation for various industries, company sizes, and implementation scenarios as may be applicable
Research new value engineering methodologies and customer success measurement techniques to make value assessments and business impact reports more accurate and compelling
Research developing approaches to measuring security culture improvement and human risk reduction in relation to new evolving security awareness technologies
Complete projects related to value engineering framework development and customer outcome analysis as assigned
Research varying quantitative and qualitative measures that demonstrate security awareness program effectiveness and business value
Requirements:
Majoring or experience in any of the fields: Business Analytics
Finance
Economics
Data Science
Information Systems
Industrial Engineering
Management Information Systems
Accounting
Business Administration
Related fields
Research experience using financial analysis tools, business intelligence platforms, or statistical analysis software
Excellent verbal and written communication skills are essential with the ability to positively interact with persons at all levels of our organization
Proficient in Excel, Word, and PowerPoint
Proficient in the use of data analysis, visualization tools, and statistical analysis methods
Talent for multi-tasking, being results oriented and organizationally proficient
Team oriented and willing to help others to achieve success
Ability to develop creative analytical solutions
Ability to think and act independently
Ability to deal professionally, courteously and tactfully with Sales Engineering team members, customers, and cross-functional stakeholders
Self-reliant with the ability to innovate and introduce change showing sound judgment and pragmatism
Nice to have:
Financial analysis, business analytics, or value engineering experience is a plus
Strong quantitative and analytical skills with attention to detail
What we offer:
Paid internship
Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions
Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace
Interns will also engage in team-building activities and awesome socials