Value Delivery & Transformation Manager Job at Citi (Ciudad De Mexico)

Job Description

The Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility

Manages a large multi-faceted project/account/campaign or multiple projects at the same time
Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team
Organizes new challenges and drive business results
Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes
Drives end results of the project as a representative of the business
Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members
Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports
Assesses project risk potentials and discover potential problems before they occur
Applies a proactive approach in routinely tracking the project participant progress against project goals
Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled
Identifies and where required amends the approach to the context and constraints of each project
Constantly improving their own and their teams' skills through lessons-learned reviews at project completion
Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming
Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed
Promotes partner involvement through effectively communicating project status upward and to the Client
Applies lessons learned from recent projects to future projects
Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues
Proactively follows escalation and change control processes
Owns all management reports on a given engagement
Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

6-10 years of project management experience – preferably from a mortgage or financial services environment
PMP certification strongly preferred, Six Sigma a plus
Ability to develop project plans, manage individual deadlines and goals
Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
Manage client expectations, anticipates operational and tactical risks and tracks them
clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars
Bachelor’s/University degree, Master’s degree preferred

Nice to have

Six Sigma a plus
Master’s degree preferred
MBA de escuela de negocios de prestigio es altamente valorado
PMP, Lean Six Sigma, Change Management o certificaciones en Estrategia de IA / Business Analytics, son un plus

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Value Delivery & Transformation Manager

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