Value Chain Tooling Specialist

• Drive engineering delivery of high-quality code on time and on budget, implementing measurement and predictability into engineering capabilities
• Execute technical decisions, technology choices, and architectures for high-performance products, balancing short-term impact with long-term transformation
• Monitor and manage timely releases, ensuring compliance with release quality metrics
• Provide consultation on complex and strategic issues using advanced technical knowledge, developing bespoke or leading-edge solutions
• Implement the defined technical roadmap to meet business and engineering requirements
• Lead engineering and operational excellence initiatives, defining metrics and processes for regular assessment and improvement
• Influence and shape the software engineering function, implementing the technical vision and driving innovation in new technologies, platforms, and applications
• Ensure “best-in-class” engineering by delivering modular, secure, reliable, diagnosable, actively monitored, and reusable services and components
• Design and implement new architectures, standards, and methods for large-scale enterprise systems, proactively removing blockers
• Research, design, and write new software
• perform data analysis to identify issues and reduce technical debt
• Support the implementation of enterprise architectures and methods
• Develop high-quality tools and automation processes to support continuous delivery and developer productivity
• Promote an engineering culture of innovation, creativity, and delivery with predictability and reliability
• Continuously develop and share knowledge on emerging trends and changes in software engineering

• Minimum 3 years’ experience in a managed service provider or telecommunications company
• Demonstrated technical capabilities in delivering and maintaining complex customer outcomes
• ITIL v4 Foundation certification (mandatory)
• Degree in Business IT or related field (preferred)
• Background in DevOps, ITSM, OSS tooling and technologies (preferred)
• Experience with ServiceNow, Entuity Network Analytics, IBM SevOne, NetBrain Technologies, Ansible Platform (advantageous)
• Storytelling with data – build business cases, draw on analytics, and communicate effectively to business audiences
• Business acumen – strong knowledge of business strategy, organisational performance drivers, and financial literacy (KPIs, business cases)

Background in BSS ITSM tooling, OSS tooling management, and/or MSP/Telco services

• Bonus
• Company car or car allowance
• Health Insurance
• Cafeteria
• Smart working allowance