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This role is responsible for driving innovation across the end-to-end technological ecosystem underpinning BT International’s products and service offerings. It will play a pivotal role in the transformation of BT International’s operations by working with multiple stakeholders to ingest requirements, design solutions, and deliver continuous service improvements.
Job Responsibility:
Drive engineering delivery of high-quality code on time and on budget, implementing measurement and predictability into engineering capabilities
Execute technical decisions, technology choices, and architectures for high-performance products, balancing short-term impact with long-term transformation
Monitor and manage timely releases, ensuring compliance with release quality metrics
Provide consultation on complex and strategic issues using advanced technical knowledge, developing bespoke or leading-edge solutions
Implement the defined technical roadmap to meet business and engineering requirements
Lead engineering and operational excellence initiatives, defining metrics and processes for regular assessment and improvement
Influence and shape the software engineering function, implementing the technical vision and driving innovation in new technologies, platforms, and applications
Ensure “best-in-class” engineering by delivering modular, secure, reliable, diagnosable, actively monitored, and reusable services and components
Design and implement new architectures, standards, and methods for large-scale enterprise systems, proactively removing blockers
Research, design, and write new software
perform data analysis to identify issues and reduce technical debt
Support the implementation of enterprise architectures and methods
Develop high-quality tools and automation processes to support continuous delivery and developer productivity
Promote an engineering culture of innovation, creativity, and delivery with predictability and reliability
Continuously develop and share knowledge on emerging trends and changes in software engineering
Requirements:
Minimum 3 years’ experience in a managed service provider or telecommunications company
Demonstrated technical capabilities in delivering and maintaining complex customer outcomes
ITIL v4 Foundation certification (mandatory)
Degree in Business IT or related field (preferred)
Background in DevOps, ITSM, OSS tooling and technologies (preferred)
Experience with ServiceNow, Entuity Network Analytics, IBM SevOne, NetBrain Technologies, Ansible Platform (advantageous)
Storytelling with data – build business cases, draw on analytics, and communicate effectively to business audiences
Business acumen – strong knowledge of business strategy, organisational performance drivers, and financial literacy (KPIs, business cases)