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W Ibiza luxury beach hotel strikes a pose on the palm-fringed, sand-drenched beachfront of Santa Eulalia. Located on the east coast, only a 20 minutes' drive to Ibiza Town, it's Ibiza’s third largest town offering a unique blend of relaxed island living and cosmopolitan energy. As one of the most luxurious hotels in Ibiza, this is an exclusive boho-chic hotel by the sea with a distinctive design inspired by the essence and hippy heritage of the island. Crafted to channel energy toward the horizon, the Mediterranean spirit is infused into each of the 154 rooms and suites. Culinary excellence takes center stage with Yellow Fish Restaurant showcasing the finest local flavors and STEPS serving award-winning gourmet pizza. Signature dining venues, including W Lounge and Wet Deck, further elevate the gastronomic experience with a selection of international cuisine. Two spacious and light-filled meeting rooms are available, in addition to wellness facilities such as Away® Spa, the FIT® fitness center, and GLOW, an exclusive adults-only pool with 360º rooftop views. Enhancing the guest experience, Whatever/Whenever® service ensures that every request is met with seamless efficiency. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Responsibility:
Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner
Deliver Laundry and Clothing to guestrooms
Respond promptly to requests from guests, Front Desk, or At Your Service requests
Monitor the cleanliness and appearance of laundry/dry cleaning
Complete all valet tickets properly to provide proper handling
Coordinate all repairs to appropriate persons and pick-up for delivery when completed
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
Comply with quality assurance expectations and standards