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Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule.
Job Responsibility:
Greet guests upon arrival
Assist with unloading items safely
Deliver laundry and clothing to guestrooms
Respond promptly to requests from guests, Front Desk, or At Your Service
Monitor cleanliness and appearance of laundry/dry cleaning
Complete valet tickets properly
Coordinate repairs to appropriate persons and pick-up for delivery when completed
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality
Protect company assets
Speak with others using clear and professional language
Prepare and review written documents
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Support team to reach common goals
Listen and respond appropriately to concerns of other employees
Comply with quality assurance expectations and standards
Perform physical tasks (reach, bend, twist, pull, stoop, grasp, turn, manipulate objects, move/lift/carry objects up to 10 pounds, stand/sit/walk for extended periods)
Perform other reasonable job duties as requested by Supervisors