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Valet/Lavenderia

Mexico, Cancun · Job Posted March 01, 2026
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Job Description

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule.

Job Responsibility

  • Greet guests upon arrival
  • Assist with unloading items in a safe manner
  • Deliver Laundry and Clothing to guestrooms
  • Respond promptly to requests from guests, Front Desk, or At Your Service requests
  • Monitor the cleanliness and appearance of laundry/dry cleaning
  • Complete all valet tickets properly to provide proper handling
  • Coordinate all repairs to appropriate persons and pick-up for delivery when completed
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Speak with others using clear and professional language
  • Prepare and review written documents accurately and completely
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Comply with quality assurance expectations and standards
  • Reach, bend, twist, pull, and stoop
  • Grasp, turn, and manipulate objects
  • Move, lift, or carry objects weighing less than or equal to 10 pounds
  • Stand, sit, or walk for an extended period of time
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • No license or certification required
  • Excellent guest service skills
  • Availability to work a flexible schedule

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