Valet Attendant

• Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
• Acknowledge and greet guests within five feet with a professional and friendly demeanor
• Use guest last names during interactions
• Use salutation of the day and welcome guests to the location
• Practice proper Towne Park phone etiquette
• Post up in designated areas when not completing tasks
• Park and retrieve vehicles while driving slowly and cautiously
• Assist guests with bell services and luggage storage as needed
• Open all vehicle and hotel doors for guests
• Assist guests with directions, taxis, reservations, and other inquiries
• Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
• Deliver messages, items and/or guest amenities as requested
• Shuttle guests to appropriate places that are approved by the location
• Explain parking rates and retrieval procedures to guests upon arrival
• Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
• Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
• Consistently complete location on all key tags after parking vehicle
• Calculate and collect revenue for vehicles when needed

• High school diploma or general education degree (GED)
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
• One (1) month related experience and/or training or equivalent combination of education and experience
• Knowledge of principles and processes for providing customer and personal services
• Ability to read and write standard English language
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
• Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
• ability to perform these operations using units of American money
• Ability to understand 24 hour and military time systems
• Ability to understand rates applicable to time passed
• Ability to operate a manual transmission is highly desirable
• Perform parallel parking

Ability to operate a manual transmission is highly desirable

• accident insurance
• critical illness insurance
• Hospital Indemnity insurance
• Telemedicine benefits
• 401k retirement savings plan