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Ux Writer

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BASIC/DEPT®

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Location:
Germany , Hamburg ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. For this vacancy we’re looking for an experienced UX writer in full time that wants help in setting a new benchmark in customer experience for a leading global player in the travel industry. You will be working in a dedicated project team with a mix of designers, developers and UX researchers from both DEPT® and the client.

Job Responsibility:

  • Write clear, concise, and engaging UX copy for digital touchpoints that aligns with both business goals and brand tone and voice
  • Analyze and optimize copy of user flows to guide users through complex interactions and improve overall product satisfaction
  • Create, support and implement content strategies and guidelines that align with business goals and improve customer experience
  • Help content meet SEO and accessibility guidelines, making them more inclusive and discoverable
  • Work closely with UX researchers to get insights on how we can use copy to improve understandability, performance and customer success
  • Working back-to-back with UX and UI designers to help shape the final user experience
  • Bring experience and a proactive mindset that inspires and challenges the project team to do different

Requirements:

  • 3+ years of experience as an UX Designer/UX Writer/Copywriter at brand or agency
  • Native level proficiency in German and working proficiency in English are a must
  • Experience with digital projects for (international) A-brands, demonstrated through a portfolio
  • Deep understanding of user-centered design principles and design thinking methods
  • Demonstrable experience with working in multidisciplinary teams
  • Experience working with Figma
  • Availability to start working in or relocate to the greater Frankfurt, Hamburg or Berlin areas
  • Monthly travel to Frankfurt and Zurich for in-person meets and sessions is required
What we offer:
  • Flexible, hybrid working policy (1-2 days at the office, depending on location)
  • Company pension scheme
  • Lease bike options / JobRad and 25% subsidy for the Deutschlandticket
  • Occasional breakfast/lunch at the office, Smoothie Tuesdays
  • Stay happy and healthy with a contribution to your health through the OpenUp platform
  • €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport
  • Future Bens - Exclusive access to sustainable, healthy products at attractive deals
  • Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations
  • A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications
  • Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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