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Ux/ui Researcher

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Aquent

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Location:
United States , BOSTON, MA | PLANTATION, FL | BELLEVUE, WA

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Contract Type:
Not provided

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Salary:

50.00 - 60.00 USD / Hour

Job Description:

We are proactively building a pipeline of UX/UI Researchers to support upcoming digital product initiatives across e-commerce, personalization, and customer experience platforms. This role partners closely with Product Design, Product Management, Data Science, and Engineering to deliver insights that shape intuitive, customer-centric experiences across web, mobile, and emerging platforms. This is an ideal opportunity for researchers who thrive in fast-paced, collaborative environments and enjoy turning complex behavioral data into actionable design recommendations.

Job Responsibility:

  • Plan and execute end-to-end UX research studies using qualitative and quantitative methods (usability testing, interviews, surveys, diary studies, A/B testing insights)
  • Partner with Product Designers and Product Managers to define research goals aligned with business outcomes
  • Translate customer insights into clear, actionable recommendations that influence product strategy and UX decisions
  • Conduct evaluative research across discovery, browse, checkout, and personalization experiences
  • Advocate for the voice of the customer by sharing insights through reports, presentations, and stakeholder workshops
  • Collaborate with analytics teams to synthesize behavioral data with research findings
  • Help establish scalable research processes, documentation, and best practices

Requirements:

  • 3+ years of UX research experience within digital product, e-commerce, or technology environments
  • Strong understanding of human-centered design principles and research methodologies
  • Experience moderating usability tests and synthesizing qualitative data
  • Ability to communicate insights clearly to cross-functional stakeholders
  • Portfolio or case studies demonstrating research impact on product outcomes

Nice to have:

  • Experience supporting large-scale e-commerce or marketplace platforms
  • Familiarity with personalization, recommendation systems, or discovery experiences
  • Background working in agile product teams
  • Exposure to accessibility research or inclusive design practices
  • Experience influencing product roadmaps through data-driven insights
What we offer:
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match

Additional Information:

Job Posted:
February 14, 2026

Work Type:
Hybrid work
Job Link Share:

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