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UX/UI Designer - Auckland CBD (Hybrid) + Hourly rate + Weekly Pay Cycle + 8 Month Contract. About the Role: Lead the end-to-end design process for internal assisted channels within a leading NZ enterprise. You will optimize CRM tools used by frontline agents, ensuring the team has the best digital experience to support customers across the country.
Job Responsibility:
Lead the end-to-end design process for internal assisted channels within a leading NZ enterprise
Optimize CRM tools used by frontline agents
Lead design from discovery to delivery for digital channels
Validate experiences through direct research and testing with in-store staff
Evolve established design systems while maintaining high accessibility standards
Partner with developers and Product Owners to ensure technical feasibility
Explore new technologies, including AI, to enhance design efficiency
Requirements:
Proven capability across both UX research and UI visual design
Expert level capability in Figma for wireframing and prototyping
Confidence owning the full design lifecycle within an agile squad
Expertise working with and contributing to established design systems
Collaborative approach when engaging with diverse business stakeholders
Current NZ working rights and ability to work from the Auckland CBD office required
Bachelor Degree
What we offer:
Competitive hourly rate with a consistent weekly pay cycle
Hybrid work model based in Auckland CBD with WFH options
Rare opportunity to own a dedicated design space within a major ecosystem
Join a collaborative, small team focused on high-impact internal tools