Ux/ui business analyst

• Identify target users, behaviors, needs, and pain points through interviews, workshops, studies, and data analysis
• Develop personas, journey maps, context diagrams, and other artifacts to clearly communicate user insights
• Design and structure content logically to ensure findability, clarity, and usability across digital products
• Create wireframes, low‑ and high‑fidelity prototypes, and interaction models to validate concepts, flows, and functionality
• Define UI components such as navigation, search, tabs, widgets, and interaction patterns
• Partner with business and design teams to define the optimal look and feel, including layout, typography, color palettes, icons, and visual standards
• Ensure solutions are visually cohesive, accessible, and aligned with brand and usability standards
• Support interaction design by defining intuitive user flows, transitions, and controls
• Conduct usability testing and usability prototyping with real users to identify opportunities for improvement
• Collaborate closely with business sponsors, product owners, developers, and architects to translate requirements into feasible, user‑focused solutions
• Act as a bridge between user goals, business needs, and technical constraints
• Develop and influence UX/UI design strategy for critical applications
• Provide guidance and support to other Business Analysts during requirements and analysis phases
• Advise teams on UX research methodologies, testing approaches, and design best practices
• Adhere to and contribute to UX/UI design standards, style guides, typography, and accessibility requirements
• Stay current with industry trends, tools, and emerging UX practices
• Perform additional duties as required to support project and organizational goals

• Bachelor’s degree in Business, Information Technology, Design, or a related field, or equivalent professional experience
• 7–10 years of experience in UX/UI design, UX research, or UX‑focused business analysis
• Proven ability to lead and advocate for user and business needs within complex technical environments
• Strong creative, analytical, and research skills with the ability to support ideas through qualitative and quantitative data
• Exceptional communication and interpersonal skills, with the ability to influence, collaborate, and drive change
• Excellent written documentation and presentation skills
• Solid understanding of industry best practices, usability principles, and digital product development
• Ability to work independently and remain technology‑agnostic, focusing on business and user value rather than specific tools or platforms
• Demonstrated success operating in a fast‑paced, evolving environment while delivering high‑quality results
• Candidates must be authorized to work in the United States and complete employment eligibility verification upon hire

Travel expenses, when applicable, will be reimbursed in accordance with standard policies