UX Researcher

This role supports a hybrid work model in Cambridge, MA, allowing for a mix of in-office collaboration and remote work flexibility. Candidates must be able to go into the office 4-5 times a month. Join a leading company in the health and wellness sector dedicated to creating meaningful impacts on people’s lives every day. This role is part of a new Consumer Experience team that was established to promote human-centered design and execute digital-focused projects internally for customers (HCPs, patients) and employees. Projects will involve a mix of deep customer understanding research to inform the product/solution strategy and usability testing research to inform design development and execution. We are seeking an innovative and influential leader to help drive this cultural shift, ensuring that every decision is aligned with genuine customer needs and desires. As a strategic partner with Aquent, you will play a critical role within a dynamic team. Your work will directly inform product strategies, refine design development, and evangelize user research best practices across the entire business.