UX Researcher

We're looking for a UX Researcher (our very first researcher!) to unlock the next level of quality for Gamma's AI-powered products. Gamma's 70M+ users worldwide count on our AI-powered visual storytelling platform to shape and share their big ideas. While many know us for our flagship presentations product, under the hood our core artifact is a 'gamma': a responsive, theme-able stack of cards that can currently be shared as a presentation, a doc, a site, or social cards. As we continue to refine our AI generation capabilities and expand into new formats and markets, the questions we need to answer are getting harder, and the insights we need are getting more nuanced. As our UX Researcher, you'll be the team's secret weapon for understanding how people really use AI to create and tackling our most complex research questions. You'll go deep with users across our horizontal product—from teachers and solopreneurs to enterprise brand managers—turning problems into insights that directly shape our roadmap. And unlike a larger company where you might have a narrow focus, you'll work fluidly across our core product, AI, and growth teams depending on where you might have the highest impact. You'll also own recruiting hard-to-reach user segments (especially as we move upmarket into B2B and enterprise), designing and executing studies that untangle the complexity of our non-deterministic AI product, and working embedded with designers and PMs to rapidly iterate on solutions. We also expect you to help level up our design team's research practice — helping us get better at testing, recruiting, and learning from users. This role is perfect for a researcher who thrives in startup ambiguity: someone who can go quick-and-dirty when speed matters and deep-and-rigorous when quality demands it, without needing a perfectly defined process to get started.