CrawlJobs Logo
Barclays Logo Barclays · IT - Software Development

UX Researcher

United Kingdom, Northampton Employment contract · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

Join us as a UX Researcher where you’ll play a key role in understanding our customer’s needs, behaviours and pain points to inform design decisions and encourage insight led product development. You will be responsible for leading the creation and execution of research projects utilising both qualitative and quantitative methodologies. This role sits within the Barclays Insight and Experience Design (BiXD); a multidisciplinary design team made up of UX Researchers, UX and UI Designers, Copywriters and Design Ops holding a unique position, working on projects pan- bank. We are looking for someone that is a self-starter, can independently run research end to end and shines within a team of researchers.

Job Responsibility

  • Play a key role in understanding our customer’s needs, behaviours and pain points to inform design decisions and encourage insight led product development
  • Lead the creation and execution of research projects utilising both qualitative and quantitative methodologies
  • Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking
  • Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle
  • Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders
  • Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions
  • Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions to identify new opportunities and understand evolving customer needs
  • Management of all risk relating to the Insight process
  • Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness

Requirements

  • Hands-on experience and strong research craft knowledge covering a range of qualitative and quantitative research methodologies, to be used in both discovery research and design concept/ prototype research
  • Strong experience in analysis and triangulation of insights, bringing together in a logical and engaging way that marries both AI automation and human judgement and expertise
  • Strong collaborator, building positive relationships with colleagues, stakeholders and external third parties, gaining their trust and creating research advocates
  • Strong communication, storytelling and presentation skills to inspire and influence those around you
  • Keen eye for detail and open to feedback, learning from others around you and seeking ideas to evolve own thinking and outputs
  • Research recruitment experience and tactics, particularly in B2B or challenging to recruit industries

Nice to have

  • Strong communication, storytelling and presentation skills to inspire and influence those around you
  • Keen eye for detail and open to feedback, learning from others around you and seeking ideas to evolve own thinking and outputs
  • Research recruitment experience and tactics, particularly in B2B or challenging to recruit industries

What we offer

  • Unique initiatives to enhance your wellbeing like our colleague allotment, helping to build community through getting closer to nature
  • You can experience a wealth of diverse and surprising career paths right here in Northampton, across Barclays UK or even globally
  • Our building is environmentally friendly and people-friendly too, with excellent facilities designed to make work a pleasure
Barclays - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

UX Researcher

8 matching positions

Ux Researcher

We are looking for an experienced UX research specialist to support product disc...
Location
Location
United States , Irvine
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or a related discipline
  • advanced education is a plus
  • At least 6 years of experience conducting UX research with both qualitative and quantitative methodologies
  • Demonstrated background working in Agile, Lean UX, or similarly iterative product environments
  • Experience researching AI-based or agentic AI experiences, including concept evaluation, interaction assessment, or competitive review
  • Strong ability to communicate insights through written summaries, presentations, and stakeholder discussions
  • Comfortable managing multiple priorities, navigating ambiguity, and working with a high level of independence
  • Ability to influence decision-making by advocating for research-driven thinking across cross-functional teams
  • Experience with complex B2B SaaS products or large matrixed organizations is preferred
Job Responsibility
Job Responsibility
  • Plan and carry out user research initiatives using a mix of qualitative and quantitative approaches to inform product and experience decisions
  • Partner with product managers, designers, engineers, and business stakeholders to identify research goals and translate open questions into actionable studies
  • Support and independently drive research for AI-enabled experiences, customer support workflows, marketing-related journeys, and internal employee tools
  • Synthesize findings from interviews, surveys, behavioral data, and usability evaluations into clear themes, insights, and practical recommendations
  • Work closely with analytics and data teams to connect user feedback with measurable trends and broader business context
  • Present research outcomes to cross-functional audiences in a concise and persuasive manner that builds alignment and confidence
  • Contribute to product strategy by highlighting user pain points, unmet needs, and opportunities for improved end-to-end experiences
  • Promote user-centered practices and research best standards across teams to strengthen the overall design and product development culture
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Ux Researcher

Wissen Technology is hiring for UX Researcher. About Wissen Technology: At Wisse...
Location
Location
India , Bangalore South
Salary
Salary:
Not provided
votredircom.fr Logo
Wissen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of research methodologies (qualitative and quantitative)
  • Ability to translate data and observations into clear, actionable insights
  • Hands-on experience conducting usability testing, user interviews, and surveys
  • Strong analytical skills with the ability to interpret behavioral data
  • Excellent storytelling, communication, and presentation abilities
  • Ability to work effectively within cross-functional teams
  • Tools experience: UserTesting, Maze, Optimal Workshop, Lookback
  • Google Analytics / Mixpanel / Hotjar
  • Excel / Google Sheets / Notion
  • Miro / FigJam
Job Responsibility
Job Responsibility
  • Plan, design, and conduct qualitative and quantitative user research
  • Perform user interviews, usability tests, surveys, and contextual inquiries
  • Synthesize findings into insights, personas, journey maps, reports, and presentations
  • Collaborate with design and product teams to influence design direction and decision-making
  • Drive continuous user feedback loops throughout the product lifecycle
  • Provide research-backed insights to support data-driven decisions
  • Document research processes, findings, and recommendations clearly
  • Participate in brainstorming sessions, UX strategy discussions, and product workshops
  • Fulltime
Read More
Arrow Right

Ux Researcher

Robert Half is seeking a UX Researcher to support one of our clients in Washingt...
Location
Location
United States , Washington, DC
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, UX Design, or a related field
  • 3+ years of experience in UX research, user research, or human-centered design
  • Strong experience conducting usability testing, interviews, surveys, and other research methods
  • Experience synthesizing research findings and translating them into product insights
  • Familiarity with UX research tools such as UserTesting, Optimal Workshop, Maze, or similar platforms
  • Ability to work collaboratively with cross-functional teams including designers, developers, and product managers
  • Excellent analytical, communication, and storytelling skills
Job Responsibility
Job Responsibility
  • Plan and conduct qualitative and quantitative user research to better understand user behaviors, needs, and motivations
  • Design and execute research studies including usability testing, user interviews, surveys, and field studies
  • Analyze research findings and translate insights into actionable recommendations for product and design teams
  • Collaborate with UX designers, product managers, and developers to inform product strategy and design decisions
  • Develop research plans, discussion guides, and test scripts to support user testing and product validation
  • Present research findings and insights to stakeholders in clear and compelling ways
  • Identify usability issues and recommend improvements to enhance user experience and product usability
  • Advocate for user-centered design principles across teams and projects
  • Support continuous improvement by tracking user feedback and measuring product usability
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Ux Researcher

Want to grow your impact in a UX team that values research deeply?
We’re looking...
Location
Location
Romania; United Kingdom; Spain; Poland , Iași; London; Madrid; Warsaw
Salary
Salary:
Not provided
awin.com Logo
Awin Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-3 years experience in UX research, insight, or related roles
  • Strong user‑centred mindset, demonstrating empathy, user focus, and a commitment to meeting user needs.
  • Experience with a range of research methods (interviews, usability testing, surveys)
  • Able to run research projects end to end from discovery through to analysis
  • Strong attention to detail, highly organised and a curious mindset
  • Strong understanding of UX processes and lifecycle
  • Strong facilitation and collaboration skills with ability to work independently and drive projects forward
  • Able to communicate findings in a simple and impactful way
  • Enthusiastic about championing the user and growing your practice
  • Strong communication and presentation skills to effectively convey research findings and insights to non-technical stakeholders
Job Responsibility
Job Responsibility
  • Supporting and conducting user research across different product areas
  • Designing studies and selecting appropriate methods
  • Analysing qualitative and quantitative data to surface key themes
  • Creating and delivering research reports and presentations to stakeholders
  • Sharing insights through clear documentation and storytelling
  • Collaborating with Designers and Product Managers to integrate findings
  • Contributing to our research ops, tooling, and repository
  • Continuously learning and developing your research skills
  • Contributing to the development of our research repository and best practices
Read More
Arrow Right

Ux Researcher

We are currently looking for a candidate for the position of UX Researcher (he/s...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
astek.pl Logo
Astek
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have 3+ years of experience in UX Research or a similar role
  • Are proficient with standard UX tools, preferably Figma
  • Have a solid understanding of user-centered design (UCD) principles and design thinking
  • Are experienced in planning and conducting user research, user testing, A/B testing, and usability analysis
  • Understand UX metrics (e.g., SUS) and how to apply them in practice
  • Can work closely with clients to understand detailed requirements and translate them into end-to-end user experiences
  • Communicate design processes, ideas, and solutions clearly to both teams and stakeholders
  • Are comfortable facilitating workshops using methods like Design Thinking, Design Sprint, or Customer Journey Mapping
  • Possess strong soft skills such as active listening, adaptability, and the ability to challenge assumptions constructively
  • Have excellent English skills (C1 or higher)
Job Responsibility
Job Responsibility
  • Consulting with clients to understand their business goals and product vision
  • Researching, conceptualizing, sketching, prototyping, and user-testing digital product experiences
  • Designing and delivering personas, user journeys, and user stories across various devices and interfaces
  • Identifying and validating solution alternatives through rapid prototyping
  • Ensuring consistency and integrity of design across products, while promoting the use of Design Systems
  • Planning and conducting user research and usability audits, along with providing actionable recommendations
  • Performing competitor and customer analysis to inform design decisions
  • Collaborating closely with cross-functional teams and stakeholders
  • Actively contributing to product lifecycle management, ensuring solutions align with business requirements and continuously deliver value in line with the product roadmap
What we offer
What we offer
  • Long-term collaboration
  • Technical training, certifications, and skills development
  • Competence Center mentoring – being a member of the Competence Center community from day one is an opportunity to develop your skills, participate in various conferences, and share knowledge and experience with people who face the same challenges every day
  • Clear career path
  • Employee benefits package (Multisport, private healthcare, life insurance)
  • Friendly working atmosphere, team-building events, and team-building meetings
  • Parttime
Read More
Arrow Right

UX Researcher

Robert Half is seeking a UX Researcher to support one of our clients in Washingt...
Location
Location
United States , Washington, DC
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, UX Design, or a related field
  • 3+ years of experience in UX research, user research, or human-centered design
  • Strong experience conducting usability testing, interviews, surveys, and other research methods
  • Experience synthesizing research findings and translating them into product insights
  • Familiarity with UX research tools such as UserTesting, Optimal Workshop, Maze, or similar platforms
  • Ability to work collaboratively with cross-functional teams including designers, developers, and product managers
  • Excellent analytical, communication, and storytelling skills
Job Responsibility
Job Responsibility
  • Plan and conduct qualitative and quantitative user research to better understand user behaviors, needs, and motivations
  • Design and execute research studies including usability testing, user interviews, surveys, and field studies
  • Analyze research findings and translate insights into actionable recommendations for product and design teams
  • Collaborate with UX designers, product managers, and developers to inform product strategy and design decisions
  • Develop research plans, discussion guides, and test scripts to support user testing and product validation
  • Present research findings and insights to stakeholders in clear and compelling ways
  • Identify usability issues and recommend improvements to enhance user experience and product usability
  • Advocate for user-centered design principles across teams and projects
  • Support continuous improvement by tracking user feedback and measuring product usability
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

UX Researcher

We're looking for a UX Researcher (our very first researcher!) to unlock the nex...
Location
Location
United States , San Francisco
Salary
Salary:
160000.00 - 260000.00 USD / Year
gamma.app Logo
Gamma
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in UX research
  • Strong generative and evaluative research skills across multiple methods: user interviews, usability testing, surveys, contextual inquiry, etc.
  • Proven ability to recruit specialized user segments and manage participant pipelines, especially harder-to-reach professional or enterprise users
  • Experience researching AI or ML products (or fast learning ability)—understanding how to study non-deterministic systems, generative outputs, and user expectations
  • Design fluency: you don't need to be a fully-fledged product designer, but you can sketch, wireframe, or mock up concepts to bridge research and design
  • Startup execution mindset: comfortable with ambiguity, able to move from research question to insights quickly
  • Quantitative skills: you can write or vibe-code SQL to answer data-driven questions
Job Responsibility
Job Responsibility
  • Own and execute research for our highest-impact product questions
  • Recruit and build relationships with hard-to-reach user segments
  • Work fluidly across teams: core product, AI, growth, and beyond
  • Establish research operations and best practices for our design team
  • Balance rigor with startup velocity
What we offer
What we offer
  • competitive equity
  • Fulltime
Read More
Arrow Right

Ux Researcher

This role sits within Digital Design of our Sales Solution Division and reports ...
Location
Location
Salary
Salary:
Not provided
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in UX research or related user-centered design roles
  • Expertise in qualitative research methods and experience with quantitative approaches
  • Track record of delivering impactful research that influences product decisions
  • Experience working in agile environments alongside cross-functional teams
  • Excellent analytical abilities to synthesize complex data into actionable insights
  • Effective communication and presentation skills
  • Experience with research tools and platforms (e.g., Qualtrics, UserZoom, UserTesting)
  • Understanding of digital product development processes
  • Knowledge of behavioural economics and customer decision-making principles
Job Responsibility
Job Responsibility
  • Plan and conduct user research studies using appropriate methodologies across the product lifecycle
  • Analyse research & insight data to identify patterns and trends
  • Transform raw data from a variety of sources into meaningful findings and recommendations
  • Apply structured product discovery frameworks, such as Opportunity–Solution Tree's, to help product teams systematically identify, explore, and prioritise customer problems and solution opportunities
  • Communicate research findings effectively to diverse stakeholders through compelling presentations, reports, and visualizations
  • Collaborate closely with product managers, designers, and developers to ensure research insights inform product strategy and design decisions
  • Demonstrate proficiency in both qualitative and quantitative research techniques
  • Act as a voice for the customer within product and design discussions
What we offer
What we offer
  • Attractive remuneration
  • Discretionary bonus schemes
  • Generous travel benefits
  • Extensive health & well-being support
  • Flexible working
  • Dynamic working environment
  • Access to the TUI Learning Hub
  • Opportunities to work on global projects and teams
  • Involvement with local charity and sustainability initiatives like the TUI Care Foundation
Read More
Arrow Right