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We’re building a category-leading product in the QR code space, and we’re looking for a UX Researcher who’s excited to drive real impact on user experience, conversion, and growth. You’ll work closely with the Product and Growth teams to deeply understand user behavior, analyze competitors, identify friction points, and propose actionable UX improvements that drive business results. This role is perfect for someone who loves digging into real user data, combining qualitative and quantitative research, and translating insights into practical UX changes. You will directly influence how we optimize the product to maximize conversion, retention, and long-term growth.
Job Responsibility:
Analyze user session recordings, heatmaps, and analytics to identify pain points and UX friction
Conduct competitor research to benchmark best practices and identify differentiation opportunities
Suggest and prioritize UX improvements across the entire customer funnel — from landing pages to onboarding to product engagement
Collaborate with the Growth Manager to design, prioritize, and run A/B tests and experiments
Work with Product, Growth, and Engineering teams to implement improvements
Continuously monitor results, validate hypotheses, and refine strategies based on data
Requirements:
2–4 years of experience in UX research, funnel analysis, growth optimization, or product analytics
Strong experience analyzing user behavior using session recording tools (e.g., Hotjar, FullStory, Clarity) and web analytics (e.g., GA4, Amplitude, Mixpanel)
Ability to synthesize both qualitative and quantitative data into actionable insights
Experience collaborating with Product, Design, and Growth teams in a fast-moving environment
Strong understanding of conversion funnels, A/B testing, and iterative optimization processes
Excellent communication skills and the ability to advocate for the user while driving business outcomes
Proactive, entrepreneurial mindset — able to take ownership and drive projects end-to-end
Nice to have:
Experience working on D2C SaaS or SMB SaaS
Background in behavioral psychology, customer journey mapping, or user onboarding optimization
Experience with CRO (conversion rate optimization) tools and frameworks