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Robert Half Logo Robert Half · IT - Software Development

Ux Researcher

United States, Irvine · Job Posted May 03, 2026
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Job Description

We are looking for an experienced UX research specialist to support product discovery and experience improvement for AI-driven solutions and internal digital tools. This Long-term Contract position offers the opportunity to work remotely while partnering with cross-functional teams to uncover user needs, evaluate product concepts, and guide better design decisions. The role combines hands-on research execution with insight storytelling to help shape customer-facing and employee experiences across multiple business areas.

Job Responsibility

  • Plan and carry out user research initiatives using a mix of qualitative and quantitative approaches to inform product and experience decisions
  • Partner with product managers, designers, engineers, and business stakeholders to identify research goals and translate open questions into actionable studies
  • Support and independently drive research for AI-enabled experiences, customer support workflows, marketing-related journeys, and internal employee tools
  • Synthesize findings from interviews, surveys, behavioral data, and usability evaluations into clear themes, insights, and practical recommendations
  • Work closely with analytics and data teams to connect user feedback with measurable trends and broader business context
  • Present research outcomes to cross-functional audiences in a concise and persuasive manner that builds alignment and confidence
  • Contribute to product strategy by highlighting user pain points, unmet needs, and opportunities for improved end-to-end experiences
  • Promote user-centered practices and research best standards across teams to strengthen the overall design and product development culture

Requirements

  • Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or a related discipline
  • advanced education is a plus
  • At least 6 years of experience conducting UX research with both qualitative and quantitative methodologies
  • Demonstrated background working in Agile, Lean UX, or similarly iterative product environments
  • Experience researching AI-based or agentic AI experiences, including concept evaluation, interaction assessment, or competitive review
  • Strong ability to communicate insights through written summaries, presentations, and stakeholder discussions
  • Comfortable managing multiple priorities, navigating ambiguity, and working with a high level of independence
  • Ability to influence decision-making by advocating for research-driven thinking across cross-functional teams
  • Experience with complex B2B SaaS products or large matrixed organizations is preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
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