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Ux Researcher

https://www.citi.com/ Logo

Citi

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Location:
Mexico, Ciudad De Mexico

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The User Experience Analyst is an intermediate level role, learning about, and contributing to, the research, analysis and design of digital products and systems. The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.

Job Responsibility:

  • Participate in meetings with users, clients, product sponsors and technology to understand project requirements
  • contribute to UX research, IA design, user journeys, create personas
  • learn the importance of metrics/data to support decision-making
  • work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
  • participate in testing to validate and inform design decisions
  • create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
  • apply a positive and constructive attitude to all feedback
  • use the approved design system
  • adhere to design standards and best practices
  • perform detailed handover to development teams, ensuring they have all they need to implement the designs
  • provide ongoing support to development, with regular UX review checkpoints as needed
  • keep up to date with the latest UX practices, innovations, and tools
  • ensure all designs comply with ADA/WCAG standards for accessibility
  • appropriately assess risk when business decisions are made

Requirements:

  • 0 - 2 years of relevant experience
  • strong attention to detail & analytical skills
  • excellent written and oral communication skills
  • basic experience with design tools, or willingness & ability to learn quickly
  • keen interest in, or knowledge of, banking or finance
  • HTML/CSS Development Skills

Additional Information:

Job Posted:
May 02, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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