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Ux Researcher, Roku Tv

United States, San Jose Employment contract 140000.00 - 150000.00 USD / Year · Job Posted May 27, 2026
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Job Description

This role is dedicated to Roku TV (RTV). You’ll join the team shaping the vision and execution of our TV products and features, ensuring they continue to set the global benchmark for performance and ease of use. Roku is hiring an experienced UX Researcher to lead high-impact research across our full TV portfolio. In this role, you’ll deeply understand how people interact with Roku devices and ensure a cohesive, simple experience across partner brands and device tiers. You’ll operate at the crucial intersection of physical hardware and the Roku OS. Your insights will uncover user needs and pain points and directly drive the evolution of new TV experiences - from out-of-the-box setup and hardware performance to picture quality optimization and the future of TV hardware - making a tangible, visible impact across Roku’s most widely used experiences. You’ll partner closely with Product Management, Design, and Engineering to align research with technical roadmaps and business priorities, turning insights into decisions that ship. Together, you’ll ensure Roku delivers a simple, delightful entertainment experience that is grounded in user needs and felt across every TV we build.

Job Responsibility

  • Develop, plan, and execute research initiatives in collaboration with UX Research managers, other UX researchers, product managers, leaders at Roku, UX and visual designers, and others
  • Utilize your research insights to influence the selection, definition, and design of product offerings that maximize engagement, leading to high customer retention
  • Collect and analyze user behavior through both generative and evaluative methodologies
  • Effectively present research insights to diverse stakeholder audiences through written reports and presentations
  • Work closely with multiple key stakeholders to identify the problems and business goals that your research will address
  • Be a deeply embedded member of product teams, while also being a strong collaborator on the UX research team

Requirements

  • 2 to 3 years' experience as a UX Researcher in industry settings (not including academic experience)
  • Experience building with AI (Claude Code, CoPilot, or similar)
  • Proven skill with a broad methodological toolkit, including interviews, usability testing, surveys, field studies, diary studies, and quantitative analysis
  • Confidence in selecting the most appropriate methods for a given problem or question
  • Experience collaborating with teams of business leaders, designers, researchers, and product managers throughout the planning and development process
  • Experience gathering and understanding business strategy, and finding the right balance between user and business needs
  • Excellent communication, facilitation, presentation, interpersonal, and analytical skills
  • Experience with mixed methods research
  • Strong project management skills with the ability to define, plan, and lead projects forward
  • An ability to operate with appropriate guidance
  • Comfortable with accepting guidance from UX Research managers or senior-level researchers
  • A passion for researching people

Nice to have

Experience in the entertainment field, working with teams producing TV/Movies, is a plus

What we offer

  • Health insurance
  • Equity awards
  • Life insurance
  • Disability benefits
  • Parental leave
  • Wellness benefits
  • Paid time off
  • Global access to mental health and financial wellness support and resources
  • Local benefits including healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)

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