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Arrive Logo Arrive · IT - Software Development

UX Researcher - Mixed Methods

Poland; United Kingdom; Sweden, Łódź · Job Posted March 21, 2026
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Job Description

UX Research at Arrive focuses on fueling a customer-centric culture throughout product innovation and development. We seek to deeply understand the needs and experiences of customers and users. Through insights we empower product teams and leadership to make better decisions for design, development and strategy of innovative mobility solutions. We thus play a vital role towards our mission to ‘Together make cities more livable’. You’ll be part of a small and agile team that works across business units and product spaces. In particular, your work will focus on creating better experiences for cities and parking operators using our products to enable data-driven decision and policy making. You’ll also be responsible for leading measurement of product success and value across our family of products.

Job Responsibility

  • Running qualitative research studies using a variety of methods to inform product direction and innovation
  • Conducting quantitative research to assess the value of products for customers and users and triangulating findings with other data sources to influence decisions and strategies
  • Partnering with designers and product managers in product discovery and validation to translate findings into ideas and actions
  • Consulting with product teams to understand research needs and create strategic research plans
  • Leveraging AI across the research lifecycle to accelerate our efforts and pioneering new ways of incorporating AI into UX research & strategy work

Requirements

  • University degree in Human-Computer Interaction, Psychology, Anthropology, Sociology or related field
  • Minimum of 5 years working as UX or user researcher
  • Strong understanding of product development process and how research fits into the process
  • Fluency in English is required for this position.
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