Ux Researcher - Internship

• Streamline Recruitment & Participant Management: Take the lead in contacting clients for research and managing participant lists
• Coordinate recruitment platforms (e.g., TestingTime) and handle incentive management
• Help launch and maintain our first dedicated client research panel
• Optimize Research Logistics: Own the scheduling of interviews and the setup of digital tools like Zoom
• Trial tech setups and prototypes to ensure smooth testing sessions
• Organize recordings and prepare templates for discussion guides in Dovetail and Notion
• Implement a "legal layer" for research, including consent forms and data storage rules
• Empower Survey Operations: Set up and test surveys using tools like Tally and Featurebase
• Manage survey sendouts and in-product placements while monitoring response rates
• Handle data exports and cleanup to ensure high-quality inputs
• Maintain our Research Repository: Manage our bsport knowledge in tools like Dovetail and NotebookLM
• Maintain a consistent taxonomy and tagging system across all projects
• Document an overview of all insight sources to keep our findings searchable and tidy

• Currently studying Psychology, HCI, UX, Business, Linguistics, or Information Science
• Must be currently enrolled in a university and provide the university agreement
• Strong organizational strength and a genuine curiosity about users and customers of digital products
• Enjoy organizing information and improving processes
• Highly reliable and enjoy taking initiative
• Strong (written) communication skills in English
• Comfortable working with digital tools
• High degree of professional empathy

Additional languages like French, Dutch, Spanish, German, or Italian are a plus