UX Researcher, Director Job at DesignX Community (Toronto)

UX Director

Our agency client is seeking a UX Director to support a high-impact engagement f...

Location

United States

Salary:

70.00 - 100.00 USD / Hour

Solomon Page

Expiration Date

Until further notice

Requirements

Director-level experience in UX, CX, service design, or product design
Proven track record shaping complex digital products, services, or platforms
Strong systems thinking with deep expertise in user journeys, workflows, and end-to-end experience design
Experience working within sprint-based product teams or agile environments
Strong experience leading research, interviews, and synthesis at a strategic level
Ability to connect user needs, business strategy, and technical feasibility
Comfortable working with senior cross-functional teams and operating with a high degree of autonomy
Strong client presence, with the ability to present to and influence senior stakeholders
Excellent communication, facilitation, and strategic thinking skills

Job Responsibility

Lead UX and CX strategy across complex product journeys, systems, and workflows
Define the future-state vision for a large-scale digital product over a multi-year horizon
Identify opportunities where emerging technologies (including AI) can enhance the user experience in meaningful, credible ways
Translate research, insights, and ambiguity into clear experience direction and strategic recommendations
Shape end-to-end journey logic, service flows, and system-level experience opportunities
Develop research approaches, including interview frameworks, testing plans, and UX hypotheses
Collaborate closely with senior cross-functional teams across strategy, design, and client leadership
Operate independently to bring structure, clarity, and momentum to complex problem spaces
Present strategic thinking and recommendations to senior client stakeholders, facilitating high-level discussions and decision-making
Support and co-facilitate client workshops in partnership with senior creative and strategy leadership

What we offer

Medical
Dental
401(k)
Direct deposit
Commuter benefits

Fulltime

UX Researcher, Quantitative Analysis

Roku is looking for a Researcher to primarily work on customer sentiment surveys...

Location

United States , Boston

Salary:

90000.00 - 120000.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

Proven skills with survey design, quantitative analysis, and experimental designs
Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
Confidence to make recommendations to experiments being run by others
Strong communication, presentation, interpersonal, and analytical skills
Persuasive presentation skills, reporting both qualitative and quantitative data
Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
Ability to support timely communication and connection across multiple time zones
Ability to leverage AI to streamline research processes and deliverables
A passion for researching and understanding people
2-3 years of expertise as a consumer researcher in an industry setting

Job Responsibility

Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
Being an active collaborator on the design of experimental A/B tests
Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
Collaborate with fellow world-class user researchers internationally and the Director of UX Research

What we offer

Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Global access to mental health and financial wellness support and resources
Commuter benefits
Retirement options (401(k)/pension)

Fulltime

Ux Researcher, Quantitative Analysis

Roku is looking for a Researcher to primarily work on customer sentiment surveys...

Location

United States , Stamford

Salary:

Not provided

Roku

Expiration Date

Until further notice

Requirements

Proven skills with survey design, quantitative analysis, and experimental designs
Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
Confidence to make recommendations to experiments being run by others
Strong communication, presentation, interpersonal, and analytical skills
Persuasive presentation skills, reporting both qualitative and quantitative data
Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
Ability to support timely communication and connection across multiple time zones
Ability to leverage AI to streamline research processes and deliverables
A passion for researching and understanding people
2-3 years of expertise as a consumer researcher in an industry setting

Job Responsibility

Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
Being an active collaborator on the design of experimental A/B tests
Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
Collaborate with fellow world-class user researchers internationally and the Director of UX Research

What we offer

Global access to mental health and financial wellness support and resources
Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)
Vacation and other personal time off

Fulltime

Ux Researcher, Quantitative Analysis

Roku is looking for a Researcher to primarily work on customer sentiment surveys...

Location

United States , Austin

Salary:

Not provided

Roku

Expiration Date

Until further notice

Requirements

Proven skills with survey design, quantitative analysis, and experimental designs
Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
Confidence to make recommendations to experiments being run by others
Strong communication, presentation, interpersonal, and analytical skills
Persuasive presentation skills, reporting both qualitative and quantitative data
Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
Ability to support timely communication and connection across multiple time zones
Ability to leverage AI to streamline research processes and deliverables
A passion for researching and understanding people
2-3 years of expertise as a consumer researcher in an industry setting

Job Responsibility

Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
Being an active collaborator on the design of experimental A/B tests
Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
Collaborate with fellow world-class user researchers internationally and the Director of UX Research

What we offer

Global access to mental health and financial wellness support and resources
Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)
Vacation and other personal time off

Fulltime

Ux Researcher, Quantitative Analysis

Roku is looking for a Researcher to primarily work on customer sentiment surveys...

Location

United States , Santa Monica

Salary:

90000.00 - 120000.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

Proven skills with survey design, quantitative analysis, and experimental designs
Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
Confidence to make recommendations to experiments being run by others
Strong communication, presentation, interpersonal, and analytical skills
Persuasive presentation skills, reporting both qualitative and quantitative data
Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
Ability to support timely communication and connection across multiple time zones
Ability to leverage AI to streamline research processes and deliverables
A passion for researching and understanding people
2-3 years of expertise as a consumer researcher in an industry setting

Job Responsibility

Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
Being an active collaborator on the design of experimental A/B tests
Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
Collaborate with fellow world-class user researchers internationally and the Director of UX Research

What we offer

health insurance
equity awards
life insurance
disability benefits
parental leave
wellness benefits
paid time off
global access to mental health and financial wellness support and resources
statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)
vacation and other personal time off

Fulltime

UX Researcher, Quantitative Analysis

Roku is looking for a Researcher to primarily work on customer sentiment surveys...

Location

United States , San Jose

Salary:

90000.00 - 130000.00 USD / Year

Roku

Expiration Date

Until further notice

Requirements

Proven skills with survey design, quantitative analysis, and experimental designs
Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
Confidence to make recommendations to experiments being run by others
Strong communication, presentation, interpersonal, and analytical skills
Persuasive presentation skills, reporting both qualitative and quantitative data
Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
Ability to support timely communication and connection across multiple time zones
Ability to leverage AI to streamline research processes and deliverables
A passion for researching and understanding people
2-3 years of expertise as a consumer researcher in an industry setting

Job Responsibility

Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
Being an active collaborator on the design of experimental A/B tests
Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
Collaborate with fellow world-class user researchers internationally and the Director of UX Research

What we offer

Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Global access to mental health and financial wellness support and resources
Commuter and retirement options (401(k)/pension)

Fulltime

Senior Director, UX Design

The Senior Director, UX Design sets the UX Design direction and strategy across ...

Location

United States of America , Newton

Salary:

177000.00 - 199000.00 USD / Year

Bright Horizons

Expiration Date

Until further notice

Requirements

Bachelor's Degree - Required
10 years of UX experience, including enterprise website ownership or large-scale digital experience design
5 years of people leadership experience

Job Responsibility

Define and champion a clear UX vision and strategy that aligns with company goals and product roadmaps
Establish UX as a strategic partner across Product, Engineering, and the business
Influence executive decision‑making by connecting user insights to outcomes such as adoption, satisfaction, and business impact
Define information architecture, navigation, and interaction models that simplify complex offerings
Champion accessibility (WCAG 2.2) and inclusive design principles
Lead the development, governance, and evolution of comprehensive digital design guidelines
Establish a test-and-learn culture: lead A/B and multivariate testing programs to validate design hypotheses
Establish and manage a structured, compliant workflow that governs experience releases
Partner with Product and Marketing teams to optimize conversion funnels, engagement metrics, and personalization
Partner with Brand leadership and external agency partners

What we offer

Medical, dental, and vision insurance
Paid vacation, sick, holiday, and parental bonding leave
401(k) retirement plan
Long-term and short-term disability insurance
Life insurance
Money-saving discounts and financial planning tools
Tuition assistance and education coaching
Caregiving support and resources for the children and adults in your family
Bonus
RSUs

Fulltime

Director, UX

The team is seeking a great UX Designer/Architect to define and execute a user e...

Location

United States , New York

Salary:

177200.00 - 220000.00 USD / Year

Harry's

Expiration Date

Until further notice

Requirements

8+ years of UX/product design experience
3+ years in leadership roles managing design teams and shaping UX strategies
Strong portfolio showcasing exceptional design work and a clear ability to craft user-centered, functional, and elegant experiences
Expertise in creating and scaling design systems and processes
Deep understanding of user-centered design principles, information architecture, and interaction design across devices and platforms
Proven ability to synthesize customer feedback, analytics, and market trends into actionable design solutions
Skilled in using design tools such as Figma, with familiarity in prototyping tools like InVision, Flinto, or similar platforms
Adept at collaborating cross-functionally and influencing stakeholders at all levels
Strong communication skills with the ability to articulate design decisions and advocate for user needs
Passionate about mentoring and developing design talent, fostering a collaborative and innovative team culture

Job Responsibility

Lead the UX Strategy: Develop and own the UX vision, aligning it with the business goals and the broader DTC roadmap. Champion a user-first perspective across all touchpoints
Shape Exceptional Experiences: Partner with product management, engineering, and creative teams to conceptualize and deliver intuitive, scalable, and delightful experiences for customers across platforms and devices
Collaborate on Product Roadmaps: Partner with product managers to influence and shape product roadmaps, ensuring UX considerations are integrated from the start of the product lifecycle
Support Global Expansion: Adapt UX strategies to support into international markets, accounting for cultural nuances and regional preferences
Own Accessibility Standards: Set and enforce accessibility standards across all design efforts, ensuring that Harry’s products are inclusive and meet WCAG guidelines
Drive User Research & Insights: Oversee user research initiatives, synthesizing customer insights into actionable design strategies. Advocate for data-driven decision-making and user-centered approaches
Maintain and Evolve the Design System: Collaborate with creative and technical teams to expand the design system, ensuring consistency and scalability across products and platforms
Collaborate Cross-Functionally: Work closely with engineering, marketing, and other departments to align design goals with company objectives, ensuring seamless integration across all customer experiences
Monitor and Refine: Establish key metrics to evaluate UX success. Leverage data to optimize designs and iterate on experiences based on customer feedback and business performance
Advocate for UX Excellence: Act as a thought leader, staying ahead of industry trends and sharing best practices to continuously elevate the organization’s UX design capabilities

What we offer

Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
Wellness and L&D stipends
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from all of our brands
Bagels on Wednesdays and lunch on Thursdays

Fulltime

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UX Researcher, Director

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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