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Our FinTech client is looking for a UX Research Operations Manager to join their team 40hr/wk through end of the year, the role is remote, ideally someone in the SF Bay Area or NY.
Job Responsibility:
Managing the maintenance and disposal of customer PII and study artifacts (where data is stored and how it’s protected) and serving as the team expert on data privacy regulations
unlocking new methodologies and/or expanding research capabilities in additional countries
coordinating internal security approvals for new vendors and tools for the team
standardizing compliant and transparent consent forms while streamlining related processes
leading ongoing regulatory compliance reporting
maintaining a research archive of past reports
Requirements:
3+ years of experience working with researchers in an operational capacity
proven ability to work independently and deliver results in a highly organized manner
strong communication skills to interact with researchers, internal stakeholders, and study participants
a passion for the mission of improving access and accessibility in financial systems
a dedication to professionalism and attention to detail in your work
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