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Ux Research Operations Manager

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Robert Half

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Location:
United States , Menlo Park

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Our FinTech client is looking for a UX Research Operations Manager to join their team 40hr/wk through end of the year, the role is remote, ideally someone in the SF Bay Area or NY.

Job Responsibility:

  • Managing the maintenance and disposal of customer PII and study artifacts (where data is stored and how it’s protected) and serving as the team expert on data privacy regulations
  • unlocking new methodologies and/or expanding research capabilities in additional countries
  • coordinating internal security approvals for new vendors and tools for the team
  • standardizing compliant and transparent consent forms while streamlining related processes
  • leading ongoing regulatory compliance reporting
  • maintaining a research archive of past reports

Requirements:

  • 3+ years of experience working with researchers in an operational capacity
  • proven ability to work independently and deliver results in a highly organized manner
  • strong communication skills to interact with researchers, internal stakeholders, and study participants
  • a passion for the mission of improving access and accessibility in financial systems
  • a dedication to professionalism and attention to detail in your work
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
April 29, 2025

Work Type:
Remote work
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