UX Research Manager - Platform Job at Atlassian (Sydney)

Senior Research Manager, Enterprise & Platform

We are looking for a Senior UX Research Manager to lead a team of mixed methods ...

Location

United States , San Francisco;Austin;Mountain View;Seattle;Remote

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in Research, including leading research strategy in complex and/or enterprise-level software environments
5+ years of experience managing research teams of 4 or more
expertise in applying quantitative and qualitative research methods to business problems, impacting both product direction and detailed experience design
proficient in hands-on research, with demonstrated skill in collecting and analyzing human behavioral data to improve product plans and UX in a technology industry setting
compelling storyteller with experience driving engagement with and actionability of research-driven insights and analyses
proven expertise influencing business strategy and driving change across organizational boundaries
experience building trusted advisor relationships with senior business leaders.

Job Responsibility

collaborate with designers, data scientists, product managers, and engineers to create innovative solutions for Atlassian, driving our Enterprise transformation
identify, define, prioritize and deliver on the critical research needs, delivering measurable impact to the business
partner with product managers, designers, data science, engineers and other cross functional teams to define the research roadmap, execute the strategy and deliver critical insights that move the business forward
lead and inspire a high-performing team of mixed method researchers
connect UX insights with our established brand and market research insights
provide thought leadership in UX and related research practices.

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Ux Researcher

Please note that this is NOT a visual design position, but rather a UX research ...

Location

United States

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

A bachelor’s degree in marketing, business, psychology, or a related discipline
Google Analytics experience preferred
Demonstrated history of performing user research or gathering qualitative customer data
1-2+ years of experience in an agency setting (desirable, but not mandatory)
Prior experience and knowledge of Content Management Systems (preferably WordPress)
Analytical thinker and problem solver
Comfortable presenting internally and in front of clients
Meticulous and detail-oriented
An excellent communicator (written and spoken)

Job Responsibility

Utilize various user-centric processes to conduct research for clients (user testing, preference testing, empathy interviewing, journey mapping, customer feedback, etc.) with the willingness to further your knowledge
Measure, analyze, and organize user experience research and analytics
Evaluate website performance using Google Analytics and other platforms to draw insights for recommended improvements
Implement usability best practices and provide recommendations for websites
Develop UX artifacts including site maps, wireframes, journey maps, personas, and other key UX documentation
Present and defend insights and recommendations, internally and to client executives and other product stakeholders, for review and feedback
Collaborate with and provide direction to designers, content developers, and web developers in order to create a strong digital presence
Strategize and create content for clients, both long and short form
Work with clients to develop appropriate messaging tailored to their brand
Conduct SEO audits, provide recommendations, and implement SEO strategy

UX Researcher

Atlassian is searching for a UX Researcher to join our growing team of research ...

Location

United States , Austin

Salary:

108300.00 - 174000.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

2+ years hands-on experience designing and conducting user research
experience with qualitative (and some quantitative) research methods
proficiency in data management, data analysis, and insights generation

Job Responsibility

conduct generative and evaluative research to help improve our products and platforms
partner with teams such as product management, design, marketing, data science, and engineering
collaborate with other research specialities
communicate research insights in credible, creative ways
promote the research craft and develop our research practices

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Research Program Manager

We are seeking a Research Program Manager to build and scale global research pro...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design
OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design
OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
3+ years of experience in research operations, user research, or related operational roles
Proven track record of building and scaling operational systems and processes
Solid project management skills with ability to manage multiple initiatives simultaneously
Experience with research tools and platforms (e.g., UserTesting, Qualtrics, participant recruitment tools, etc.), especially AI aspects of these tools
Experience leveraging data to inform decisions and drive change
4+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process

Job Responsibility

Scale research programs and maximize impact across the organization
Design and launch programs that reduce process friction and enhance researcher impact and satisfaction
Design and manage operational systems for Experience Reviews, Experience Audits, and Customer Programs (Orion)
Create scheduling protocols and operational procedures to ensure research activities run smoothly and efficiently
Track research deliverables and team capacity to optimize resource allocation and workload management
Establish metrics and reporting mechanisms to demonstrate research program value and impact
Build and maintain research governance frameworks, including standard operating procedures around legal, procurement, and data privacy considerations
Establish project operations management processes and guidelines to ensure consistency and compliance
Partner with legal, procurement, and security teams to create streamlined approval processes for research activities
Develop and maintain documentation of research standards and best practices

Fulltime

Senior Product Manager

JFrog Security is a cornerstone of our current product offering and long-term st...

Location

Israel , Netanya; Tel Aviv

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

5+ years of experience in E2E Product Management, preferably in B2B products and SaaS platforms
Experience working with customers and users, buyers and decision makers
Experience with user-facing products
solid understanding of UX and product design
Experience in writing PRDs/User stories for engineering and QA teams including feature prioritization and justification
Strong project management skills – managing complex processes across multiple teams
Strong communication skills and excellent English, required to communicate daily with global teams
Proven ability to influence cross-functional teams without formal authority

Job Responsibility

Own the full cycle of product development, including ideation, competitive analysis, client validation, discovery with R&D, spec writing, launching, and monitoring
Work alongside Product Analysts, UX/UI, Product Marketing and other functions in the organization to drive successful products and feature rollouts
Build positive relationships and trust through strong cross-team interactions and get buy-in for the product vision across internal and external stakeholders
Identify, design, experiment, and iterate on product decisions by leveraging data and evidence gathered from customer usage and interviews, market research, and usage/adoption metrics

Researcher, 2025/2026 Intern

Join Atlassian as an intern and spend your summer having an impact on how millio...

Location

Australia; New Zealand , Sydney; Auckland

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Be currently enrolled in Masters program in Psychology, Anthropology, Human Computer Interaction or a relevant degree and completing your studies before January 2027
background in qualitative (and some quantitative) UX research methods
knowledge of when, why, and how to apply these methods
proficient in data management and data analysis
engaging techniques for sharing research insights

Job Responsibility

Define and conduct research that informs the mission and feeds the design, strategy, and development of products and platforms
work with a passionate team to improve our research craft and build better experiences

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Research Intern

Atlassian is searching for a Research Intern to join our growing team of researc...

Location

United States , Seattle

Salary:

41.00 - 55.00 USD / Hour

Atlassian

Expiration Date

Until further notice

Requirements

Able to commit to a 12 week full-time (40hrs/week) program during Summer 2026
Currently enrolled full-time in a masters program and returning to the program after the completion of the internship, graduating by June 2027

Job Responsibility

Report to a Research Manager and conduct generative and evaluative research to help improve our products and platforms
Collaborate with other research specialities to bring depth to your insights
Communicate research insights in credible, creative ways to help teams understand the needs of our customers

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

User Experience Designer

This position plays a leading role in web experience usability processes and pra...

Location

United States , Kingwood

Salary:

64800.00 - 73725.00 USD / Year

Insperity

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent is required
Bachelor’s Degree (or equivalent experience) in Interaction Design, Computer Human Interaction or a related field is required
Four to six years of experience in UX research, UX design, voice of the customer, or market research is required
Strong technical mastery of Figma + Adobe
Demonstrated experience with UX research tools (CrazyEgg, UserTesting, Heatmaps)
Work management platforms like Monday.com
Experience conducting user research, usability testing and productive user feedback sessions
Working knowledge of quantitative evaluation methods, behavioral analysis and statistics
Ability to analyze and organize user testing data
Experience creating annotated mockups

Job Responsibility

Conducts user research and analysis, develops actionable recommendations, and presents findings to internal and external stakeholders
Conducts market and user research to identify industry and emerging trends and makes recommendations on forward-looking new products and features
Works closely with user experience (UX) design, product management, voice of the customer, operations teams and marketing to identify research topics, conduct user research, and recommend priorities based on research findings
Designs testing scenarios and user studies according to research objectives
Conducts and reports on various types of research, including qualitative and quantitative methods for both generative and evaluative purposes
Identifies, analyzes, and advocates for user personas’ needs, goals, tasks, and workflows
Conducts usability testing both remotely and in-person
Drives the overall user research strategy and methods across all product lines

What we offer

Flexibility: Over 80% of Insperity’s jobs have flexibility
Career Growth: continuous learning programs, mentorship opportunities and ongoing training
Well-Being: generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours

Fulltime

UX Research Manager - Platform

Atlassian

Location:
Australia , Sydney

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2025

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