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We’re looking for a 12‑month UX Research Intern to partner on a variety of research projects, with a strong emphasis on international user research. In this role, you will be mentored by a senior UX researcher and collaborate closely with product managers, designers, data scientists, and engineers to shape product decisions with mixed‑methods insights (qualitative and quantitative).
Job Responsibility:
Plan and execute mixed‑methods studies (interviews, usability tests, diary studies, concept tests, and surveys) across multiple countries and cultures
Support international research operations: participant recruiting, localization, incentives, and vendor coordination
Design, program, and analyze surveys (e.g., screening, satisfaction, feature adoption) using best practices in sampling and question design
Conduct moderated and unmoderated qualitative research
synthesize findings into clear, actionable insights
Collaborate with data science on triangulating behavioral data with attitudinal research to tell a cohesive story
Synthesize and communicate insights through reports, debriefs, and concise readouts tailored to diverse stakeholders
Requirements:
Currently enrolled in a full‑time, degree‑seeking program and pursuing a Bachelor’s or Master’s degree in HCI, Psychology, Anthropology, Sociology, Design, Data Science, or a related field
Demonstrated interest or experience in international/cross‑cultural research
Familiarity with mixed‑methods research and comfort moving between qualitative and quantitative approaches
Experience designing and analyzing surveys (e.g., in Qualtrics, SurveyMonkey, or similar)
Strong verbal and written communication skills
able to tailor insights to technical and non‑technical audiences
Strong organization and prioritization skills
Ability to work independently and efficiently with remote supervision and distributed teams
Endless empathy for the user
Nice to have:
Bonus: experience with statistics for survey analysis (e.g., significance testing, segmentation), usability benchmarking, or multilingual research
What we offer:
Global access to mental health and financial wellness support and resources
Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)
Employees can take time off work for vacation and other personal reasons