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Boots Logo Boots · IT - Software Development

Ux Lead - Mobile App

United Kingdom, London · Job Posted June 14, 2026
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Job Description

Join Our Team as a UX Lead - Mobile App at Boots in Nottingham, Beeston! Are you passionate about creating exceptional user experiences? At Boots, we’re on the lookout for a talented UX Lead - Mobile App to join our dynamic Digital team. This is a fantastic opportunity to make a real impact in a company that values innovation and collaboration. Why Boots? At Boots, we work every day to build a brilliant environment for our people, empowering them to make a difference for our customers and colleagues. Our commitment to care, confidence, and connection is at the heart of everything we do.

Job Responsibility

  • Lead the design and development of user-centric mobile app experiences
  • Directly manage a team of Product Ddesigners, with a meaningful commitment to their development and day-to-day performance
  • Provide hands-on coaching, design direction, and honest feedback that helps each designer grow and deliver their best work
  • Collaborate with cross-functional teams to drive innovative solutions
  • Utilise your expertise to enhance user engagement and satisfaction
  • Hold accountability for the quality and effectiveness of all UX artefacts produced within the App domain during the agile development cycle
  • Ensure design decisions balance user needs, business goals, technical feasibility, and accessibility compliance
  • Maintain awareness of how the App experience interacts with adjacent product areas, ensuring a holistic and coherent user journey
  • Work within and contribute to the evolution of shared UCD process, design system, and brand guideline
  • Partner with the Product Lead to contribute to the app product vision and UX backlog, grounding recommendations in user insight and data
  • Continuously identify experience improvement opportunities and help define the longer-term UX direction for the domain

Requirements

  • Hands-on experience designing native mobile apps for iOS and/or Android
  • Experience bringing an autonomous, established team into alignment with wider organisational design standards or governance frameworks
  • Familiarity with agile and lean UX methodologies within a large, cross-functional product organisation
  • Deeper specialism in one UX discipline - e.g. product design, user research, content design, or accessibility - alongside breadth across others
  • Experience in retail, e-commerce, or consumer-facing digital products

What we offer

  • Boots Retirement Savings Plan
  • Generous employee discounts for you and a family member
  • Enhanced maternity, paternity, and adoption leave pay
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