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UX Director

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Solomon Page

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

70.00 - 100.00 USD / Hour
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Job Description:

Our agency client is seeking a UX Director to support a high-impact engagement focused on shaping the future vision of a complex digital product for a leading financial institution. This is a senior, strategy-led role centered on systems thinking, end-to-end experience design, and future-state product definition. The ideal candidate operates at a director level, bringing a strong point of view on journeys, workflows, and service design—grounded in user needs, research, and technical feasibility.

Job Responsibility:

  • Lead UX and CX strategy across complex product journeys, systems, and workflows
  • Define the future-state vision for a large-scale digital product over a multi-year horizon
  • Identify opportunities where emerging technologies (including AI) can enhance the user experience in meaningful, credible ways
  • Translate research, insights, and ambiguity into clear experience direction and strategic recommendations
  • Shape end-to-end journey logic, service flows, and system-level experience opportunities
  • Develop research approaches, including interview frameworks, testing plans, and UX hypotheses
  • Collaborate closely with senior cross-functional teams across strategy, design, and client leadership
  • Operate independently to bring structure, clarity, and momentum to complex problem spaces
  • Present strategic thinking and recommendations to senior client stakeholders, facilitating high-level discussions and decision-making
  • Support and co-facilitate client workshops in partnership with senior creative and strategy leadership
  • Contribute to sprint-based working environments, helping guide UX thinking within fast-paced product cycles

Requirements:

  • Director-level experience in UX, CX, service design, or product design
  • Proven track record shaping complex digital products, services, or platforms
  • Strong systems thinking with deep expertise in user journeys, workflows, and end-to-end experience design
  • Experience working within sprint-based product teams or agile environments
  • Strong experience leading research, interviews, and synthesis at a strategic level
  • Ability to connect user needs, business strategy, and technical feasibility
  • Comfortable working with senior cross-functional teams and operating with a high degree of autonomy
  • Strong client presence, with the ability to present to and influence senior stakeholders
  • Excellent communication, facilitation, and strategic thinking skills

Nice to have:

  • Experience in financial services, enterprise platforms, or complex B2B environments
  • Background in innovation, future visioning, or concept development initiatives
  • Familiarity with AI-enabled product experiences
  • Expertise with Figma and modern UX/prototyping tools
What we offer:
  • Medical
  • Dental
  • 401(k)
  • Direct deposit
  • Commuter benefits

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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