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Embark on a transformative journey as an UX Designer at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. USCB UX Designer team provides early-stage research, ideation, experience solutions, and designs for any product or feature that will be consumed through any USCB digital product experience channel (i.e. responsive web, mobile native, voice, etc.).
Job Responsibility:
Development of strategic direction for product development UX, including the implementation of up to date methodologies and processes
Management of product development UX initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness
Relationship management of product development UX stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services
Development and implementation of policies and procedures for product development UX
Management of product development UX risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s product development UX and compliance functions
Monitoring the financial performance of the product development UX department, including revenue, profitability, and cost control
Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities
Requirements:
Proven experience owning features from concept to delivery
Strong interaction and visual design skills grounded in human-centered principles
Understanding of responsive and mobile-first design practices
Experience designing within or contributing to a design system
Track record of collaborating with POs, engineers, and researchers in agile environments
Ability to balance user needs with technical constraints and business goals
Solid communication skills, including presenting to stakeholders
Portfolio demonstrating real-world product design, problem solving, and team collaboration
Nice to have:
Proficiency in prototyping in Figma
Experience running usability tests and synthesizing findings into actionable insights
Working knowledge of service design or journey mapping
Familiarity with design tokens and component-based architecture