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We are seeking a creative and collaborative Mid-Level UX Designer with a strong emphasis on Problem Solving, Figma and Design Systems, and cross-team collaboration. In this role, you will be responsible for designing intuitive and accessible user experiences across our native mobile and desktop platforms. You’ll be a key partner to our product management and development teams, translating moderately complex challenges into simple design solutions. You will reside within a high-performing, highly supportive Design team. You will play a key role in delivering experiences for Digital Messaging and Documents and Digital Advice.
Job Responsibility:
Conduct UX research to understand the needs and pain points of our members in Digital Messaging, Documents, and Advice experiences and related life events
Design and iterate on user interfaces for both native mobile (iOS/Android) and desktop applications, ensuring a seamless and intuitive user journey
Leverage Figma to its full potential, creating high-fidelity designs, interactive prototypes, and detailed design documentation, including accessibility annotations
Contribute to and champion our design system, ensuring consistency, scalability, and adherence to accessibility standards
Collaborate closely with Product Managers and cross-functional teams to frame problems, scope solutions, and support product strategy through design services
Facilitate and participate in working sessions and group discussions to foster shared understanding and generate design solutions
Clearly articulate design choices and rationale, demonstrating a working understanding of human-centered and service design principles
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled
Requirements:
4+ years of experience in UI/UX design or product design, with a focus on web and native applications
Expert-level proficiency in Figma, with a portfolio demonstrating end-to-end design for native mobile and desktop experiences
Demonstrated experience with design systems
Working understanding of operating in an Agile environment
A working understanding of accessibility standards and how to apply them effectively in design
Exceptional communication and interpersonal skills, with a proven ability to collaborate effectively and present work confidently
Experience working closely with stakeholders to frame problems and propose data-driven design solutions with clear rationale
Demonstrated working knowledge of utilizing research platforms such as Maze, User Testing, etc. for usability testing of prototypes