UX Designer

• Quickly familiarize yourself with competitive analysis of self-service ordering kiosks in the US QSR market and current kiosk capabilities within a family of restaurant brands
• Map the in-store guest ordering experience, and understand differences between off-prem mobile ordering and on-prem kiosk ordering in the customer journey
• Evaluate usability and design quality of current kiosk ordering experiences
• collaborate with product management and other designers to recommend enhancements, features, and changes
• Design the future kiosk-based customer experience, including mockups and/or prototypes of key ordering flows, reward redemption, payment flows, and more
• Comply with, extend, or create elements for a design system for in-store (large screen) and online/mobile ordering products (small screens)

• 3+ years of UX design experience on mobile-based products or self-service ordering kiosks (kiosk experience a plus
• mobile required)
• MUST have experience using Figma, with a portfolio of digital product design
• Experience working with or expanding design systems
• Strong skills in user research, customer journey mapping, wireframing, and prototyping
• Excellent communication and cross-functional teamwork abilities

E-commerce experience is helpful

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan