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Citi is looking for a UX Designer who’s passionate about turning complex, data-rich workflows into intuitive, elegant user experiences. You will be part of a collaborative, cross-functional team that designs everything from data dashboards to chatbot interfaces- with strong emphasis on usability, clarity, and storytelling through design. As a UX designer on the Technology Reference Data team, you will help shape how users interact with our data-driven products across web apps, dashboards, and conversational UIs. You will create user-centric designs that simplify complexity, making technical experiences feel seamless and accessible. You will work closely with product managers, engineers, and data specialists – Contributing to the full design lifecycle from concept to high-fidelity execution. You will join a team that values design thinking, creativity, and curiosity. We believe great design happens when smart people come together to tackle complex challenges and we are looking for someone who’s as excited about solving problems as they are about crafting beautiful, usable experiences.
Job Responsibility:
Craft thoughtful, user-centered experiences for web applications, dashboards, and chatbot systems with focus on responsiveness and clarity
Translate intricate workflows and datasets into clean, intuitive visual interactions
Build wireframes, mockups, user flows, and high fidelity designs in Figma
Apply and extend design systems – knowing when to reuse and when to create
Collaborate closely with developers to ensure smooth implementation of designs
Conduct user research and usability testing to inform and validate design decisions
Requirements:
Proven experience designing complex systems and data rich-interfaces
Mastery of Figma
Strong understanding of interaction design and visual hierarchy
Bachelors degree or equivalent experience in UX, HCI or a related field
Familiarity with chatbot UI patterns and conversational design principles is a plus
Excellent communication and cross-functional collaboration skills
Nice to have:
Familiarity with chatbot UI patterns and conversational design principles
What we offer:
Competitive base salary (annually reviewed)
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Additional benefits that support you (and your family) to be well, live well and save well
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