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The Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for our business partners. We’re a team focused on digital experiences for our customers that are intuitive, innovative, and seamless. We are looking for builders and impactful leaders who value accountability in creativity with breakthrough digital solutions that effectively attract and retain Xfinity customers. This role is obsessed with sales experiences and design that keeps the customer front and center while delivering on the business needs. With a focus on delivering top-notch and innovative experience strategy, content & design for Xfinity.com, this role is accountable for the user experience, working closely with various business teams focused on Sales, Marketing, Product, and Brand experience to ensure both business vision and customer expectations are met.
Job Responsibility:
Responsible for designing, developing & producing holistic digital experiences
Advocate for the user while working closely with product managers to strategically solve complex problems
Create flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences
Works with guidance in own area of knowledge
Drives user-centric, iterative, and collaborative design process revolving around rapid prototyping, user research, continuous improvement & deployment
Contributes to coherent visual and interaction designs across flows and channels
Work with UX research to plan user testing sessions and translate research findings into future design deliverables
Collaborate with the product team to evaluate and prioritize features balancing business and end user needs
Participate in design workshops to drive discovery and better understand the user's needs
Present UX/UI designs to internal team in formal and informal settings
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Requirements:
1-3 years relevant experience
Experience as a UX/UI designer on digital web and mobile projects a plus
Experience with web development and CMS systems a plus
An attitude that is proactive, analytical, and organized
Excellent communication skills
Excellent written and verbal communication skills
Strong understanding of marketing
Ability to excel in a fast-paced environment with multiple projects and deadlines
Bachelor's Degree
0-2 Years Relevant Work Experience
Nice to have:
Experience as a UX/UI designer on digital web and mobile projects a plus
Experience with web development and CMS systems a plus
What we offer:
Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more