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UX Designer & Researcher

ARIAD

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Location:
Belgium, Brussels

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Category:
IT - Software Development

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Contract Type:
Employment contract, B2B

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Salary:

Not provided
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Job Description:

Our client operates in the Public Sector & Culture, driving digital transformation for citizens and communities. They are currently overhauling seven major web portals to create inclusive, user-friendly experiences for diverse audiences. This is a unique opportunity to shape how millions interact with essential services in education, culture, sport, and justice. We are looking for a methodical, creative, and user-focused UX Designer & Researcher to join the team. In this role, you will lead usability testing, refine wireframes and prototypes, and ensure every design decision is backed by real user insights. You’ll collaborate across teams and make a tangible impact on digital accessibility and engagement in the Belgian public sector.

Job Responsibility:

  • Conduct qualitative usability tests (including guerilla testing) with target users to validate mock-ups and extract actionable insights
  • Prepare detailed test reports to support decision-making and improvements
  • Identify areas for enhancement to meet user expectations and improve overall experience
  • Create, correct, and refine wireframes and prototypes based on user feedback
  • Assist functional analysts in reviewing business needs and aligning them with UX goals
  • Finalise prototypes and deliverables from previous UX consultants
  • Develop user flows and other artefacts to clarify requirements when needed
  • Collaborate closely with development and business teams to ensure smooth implementation
  • Support the evolution of a coherent design system across multiple portals

Requirements:

  • Proven experience in usability testing, wireframing, and prototyping
  • Strong skills in HTML and CSS (5+ years)
  • Proficiency with design and prototyping tools such as Figma, Sketch, or MockPlus
  • Knowledge of responsive and mobile-first design principles
  • Familiarity with Agile methodologies and collaborative workflows
  • Excellent analytical skills for both qualitative and quantitative data
  • Ability to conduct interviews and focus groups, including creating interview guides
  • Strong communication skills in French and English

Nice to have:

Experience in public sector or cultural projects is a plus

What we offer:
  • Digital recruitment process and onboarding
  • Collaborate with a supportive, multidisciplinary team committed to innovation
  • Hybrid working model with remote flexibility
  • Personalised follow-up & honest feedback guided by our Digital Talent Managers
  • Gain a rich community of other digital professionals at quarterly events and meetups
  • Join our annual Workcation event in sunny Southern Spain
  • Ongoing opportunities to learn and grow professionally including personal and professional development and guidance
  • Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Decathlon and many others

Additional Information:

Job Posted:
December 20, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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