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UX Copywriter

United States, New York · Job Posted April 16, 2026
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Job Description

We’re looking for a mid-level UX Copywriter who is an expert in the craft and thrives in hands-on, product-focused work. This role is responsible for creating clear, concise, and user-centered copy directly within design files, partnering closely with designers and cross-functional team members to bring content strategy to life. This is a great opportunity for a UX writer who values clarity over marketing, enjoys working within complex product flows, and is comfortable collaborating in fast-paced, design-led environments.

Job Responsibility

  • Create all user-facing copy, including headlines, CTAs, button labels, helper text, and error states
  • Write directly within Figma files, collaborating closely with Designers and XM partners
  • Adapt UX content across multiple brands and channels, including web experiences, care tools, and agent-facing platforms
  • Ensure content is consistent, clear, and logical across the full end-to-end user journey
  • Proactively identify edge cases, content gaps, and opportunities to improve clarity
  • Participate in content and design working sessions, asking thoughtful questions around business logic and user needs
  • Revise copy based on feedback from legal, strategy, business stakeholders, and leadership
  • Ensure all content meets business requirements, legal standards, and brand guidelines
  • Uphold brand voice, tone, and UX writing best practices across all deliverables
  • Balance consistency with flexibility across different brands and experiences

Requirements

  • Mid-level UX Copywriter or UX Writer experience
  • Strong product-focused writing background
  • Proven ability to write directly within design tools (Figma required)
  • Experience working closely with designers and cross-functional partners
  • Comfort operating in a fast-paced, iterative environment

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

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