Ux Content Writer, Randstad

Randstad

Location:
Canada, Toronto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

43.14 - 46.46 CAD / Hour

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Job Description:

As a UX Content Writer/Content Designer, you’re responsible for writing, editing and proofreading copy for public-facing channels for a banking client. This includes multiple brand voices and collaboration with cross-disciplinary design teams to develop human-centric, inclusive UX content. The role involves maintaining editorial standards, applying SEO tactics, and creating cohesive copy aligned with accessibility requirements and business goals.

Job Responsibility:

Support projects in their initial phase, conducting content strategy tasks and UX research as needed
Manage all facets of the editorial process throughout a project's lifecycle, which includes supporting French translation
Write, edit and proofread original (and supplied) copy, ensuring it’s accurate, on brand and meets business objectives
Ensure content meets CIBC style/brand, voice/tone and quality standards
Conduct content walkthroughs with project teams and external stakeholders
Proactively move pages through the editorial workflow, addressing questions and feedback, collecting signoffs, authoring in our CMS and more
Contribute to style guide reviews/updates
Demonstrate initiative and expertise to proactively drive site-wide enhancements outside of regular project work
Remain current on emerging web technologies, accessibility standards, mobile applications and SEO
Build and maintain core knowledge of CIBC’s digital platforms and channels
Help onboard and train others on Editorial workflow, content creation and CMS authoring guidelines
Review copy decks to ensure we maintain a consistent voice and tone throughout our properties
Foster collaborative relationships with stakeholders
Collaborate with others to deliver sound content that meet business objectives and user needs
Understand business strategies and audiences to ensure content alignment
Work with UX and visual design teams to develop innovative content

Requirements:

5+ years of experience - content editor/content design/UX writing/editorial environment
Excellent working knowledge of CP Style
Experience writing for web and/or digital properties

Nice to have:

Previous banking experience
Experience with AEM or similar CMS
Familiarity with enterprise project methodologies and publishing/workflow tools
Previous experience working with cross-disciplinary teams of UX and Creative Designers, Content Strategists, Product Design Leads and more
Familiarity with the principles of content strategy and inclusive writing
Familiarity with WCAG 2.0 Accessibility Standards and plain language principles
Working knowledge of SEO and user experience
Jira/Confluence

What we offer:

Enjoy the flexibility to work from home most days, this role requires the talent onsite 1 day per week, plus 1 additional day per month
Gain valuable experience working with one of the major banks in Canada

Additional Information:

Job Posted:
June 04, 2025

Expiration:
July 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Ux Content Writer