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Cella Logo Cella · IT - Software Development

Ux content strategist

United States, Malvern 66.00 - 76.00 USD / Hour · Job Posted February 16, 2026
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Job Description

We are seeking talented UX Content Strategists on behalf of our client, a leading firm in the financial services industry. We are building a qualified talent pool to meet projected staffing needs for anticipated 6-12 month contract roles. Please note that specific pay rates and project details will vary depending on the roles that arise.

Job Responsibility

  • Drive the end-to-end content strategy and execution for digital products and platforms, ensuring content is clear, concise, compliant, and aligned with the user journey and information architecture
  • Collaborate closely with UX Designers, Product Managers, Legal/Compliance teams, and Researchers to define and deliver content that simplifies complex financial concepts and meets the needs of clients and prospects
  • Audit, analyze, and strategically refine existing product content, identifying areas for improved clarity, tone, voice, and user experience
  • Develop, document, and maintain content standards, guidelines, glossaries, and scalable content models for use across multiple digital products and channels
  • Write and edit final in-product copy, including microcopy, error messages, transactional communications, and navigational labels, ensuring adherence to brand style and regulatory requirements
  • Participate in user research and testing activities to validate content effectiveness and iterate based on data and behavioral insights
  • Advocate for content-first thinking and serve as the subject matter expert on content best practices and accessibility standards (e.g., plain language)

Requirements

  • Minimum of 5-8 years of progressive experience in UX Content Strategy, Content Design, or a closely related role within a digital product development environment
  • Proven, substantive experience strategizing and writing content for complex products within the financial services, banking, insurance, or other highly regulated industries where clarity and compliance are paramount
  • A strong online portfolio is mandatory, showcasing examples of simplifying complex, regulated subject matter into effective, concise in-product content and microcopy
  • Demonstrated ability to partner effectively with Legal and Compliance teams to navigate stringent financial regulations and ensure content accuracy and approval
  • Experience working within modern design tools (e.g., Figma), content management systems (CMS), and component-based design environments
  • Proven ability to move beyond copy execution to define high-level content strategy and information architecture for multi-step workflows

What we offer

  • medical
  • prescription
  • dental
  • vision
  • AD&D
  • life insurance offerings
  • short-term disability
  • 401K plan
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