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Your role will be to ensure UX and design thinking principles are integrated with digital content production at National Museums Scotland in order to continuously develop and improve our website and associated digital properties.
Job Responsibility:
Implement and utilise UX and design thinking principles within digital content production, and deliver output that cultivates audience engagement and supports the delivery of organisational strategic objectives
Advise colleagues on suitable approaches and content formats for best performance and return on investment, which includes consideration of product and content lifecycles, end-to-end user experience, entry points and cross-platform distribution
Take a user-centred approach to content development, overseeing user testing and washups at key stages in the development cycle
Draw on analytics, user feedback, and insights available, and where appropriate, commission reports and gather data as required
Requirements:
Demonstrable understanding of the role of user-centred design principles in content design
Experience with a range of web content management systems and web authoring tools
Experience of running user testing for digital content and products
Ability to interpret user statistics and feedback, and other evaluation metrics, to deliver enhanced digital content
What we offer:
Generous Civil Service Pension Scheme (employer contributes 28.97%)
Annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
Free access to national (and international) museums and exhibitions