Ux / Content Associate Job at Zion & Zion

Principal Associate, Content Designer

We’re currently seeking a content designer to join our Experience Design. We’re ...

Location

United States , Plano

Salary:

119400.00 - 136200.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of experience in content design, content strategy, or UX writing
At least 4 years of experience in content design, content strategy, or UX writing
At least 4 years of experience working with and contributing to an established design system
At least 4 years of experience collaborating with product, tech and business partners
Proficiency in design and prototyping tools such as Figma
Experience working in heavily regulated, data heavy problem spaces

Job Responsibility

Leverage strong writing and deep expertise in user experience design skills to craft compelling, accurate and accessible digital content experiences
use appropriate tools, platforms, frameworks and design systems to create artifacts that may include content audits, taxonomy and terminology lists, content guidelines and patterns, content governance models and microcopy for websites, user interfaces, emails, push notifications and chatbot responses that support end-to-end user flows
Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
Facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Senior Content Associate

We are looking for an experienced writer/editor to join our small but growing di...

Location

United States

Salary:

55000.00 - 75000.00 USD / Year

D50 Media

Expiration Date

Until further notice

Requirements

B.A. in Journalism, Marketing, Communications, English, or similar
4+ years of professional writing/editing experience
Long-form content writing
Copywriting/short-form marketing writing
Copyediting and proofreading
Web writing
Research and fact-checking
Familiarity with SEO best practices
AP Style and experience using in-house style guides
Working knowledge of WordPress or other CMS

Job Responsibility

Assist with content production on designated web properties with an emphasis on increasing qualified traffic, conversion, and prospects
Write several pieces of content each week (specifically, web pages and blog posts)
Identify areas for additional content creation, such as multimedia assets, print materials, infographics, organic social opportunities, and more
Work with integrated project teams (SEO, analytics, design, dev) to plan, schedule, and produce high-performing content
Maintain relationships with key stakeholders to communicate project plans, timelines, priorities, and results

What we offer

401(k) Plan with discretionary matching (historically has been 100%, dollar-for-dollar)
Attractive benefits package including 100% employer-paid medical coverage for employee only (50% employer-paid medical coverage for spouse/dependents)
Voluntary Dental, Vision, Life and Worksite benefits (accident, hospital confinement) through well-known providers
Discretionary year-end bonus
Paid parental leave
14 paid holidays, including Juneteenth
Generous PTO
17 days in year 1
Employee Assistance Program (EAP)
Professional development funding – gain a certification or get recertified

Fulltime

Associate UX Strategist

AZDS Interactive Group is the world’s leading digital agency for the luxury hosp...

Location

United States , Denver

Salary:

65000.00 - 75000.00 USD / Year

AZDS

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience in digital content operations such as working in content management systems, planning content workflows, supporting UX/design deliverables, or managing content migrations
Agency experience strongly desired, including experience balancing multiple projects concurrently
Hands-on experience managing content within a CMS (ideally CMS-agnostic
WordPress, AEM, or similar platforms preferred)
Proven track record communicating directly and regularly with clients and stakeholders
Familiarity with UX design, development, or digital project workflows, and comfort collaborating across disciplines
Experience contributing to information architecture deliverables (e.g., content types, taxonomies, or sitemaps)
Experience conducting content audits, organizing assets, migrating content, or performing content quality assurance
Experience creating supporting artifacts such as wireframes, content outlines, or documentation to guide content implementation

Job Responsibility

Support Content Strategy Execution: Partner with senior strategists to document and communicate content strategy decisions, ensuring they are clearly shared across project teams and accurately reflected in deliverables
Low-Fidelity Content Artifacts: Create outlines, wireframes, or other lightweight artifacts that capture page-level content needs and functional requirements, supporting clarity and alignment across teams
Content Auditing and Optimization: Conduct content audits, track gaps, and organize assets to ensure content is structured, consistent, and ready for implementation
Design-to-Development Handoff: Help translate design intentions into practical documentation for developers, ensuring that functionality and content requirements are implemented accurately
Content Implementation: Assist clients with content preparation and organization using proven, repeatable processes to plan for content needs, support production of new content that aligns with the updated design strategy, and conduct content migrations
Client Education & Support: Provide clients with training and documentation to confidently manage their platforms post-launch, while gathering feedback to inform continuous improvements

What we offer

Flexible time off policy – no set limit per employee
401(k) – 4% employer match (without vesting schedule and no compensation maximum)
Health insurance (company pays 100% of monthly employee premium)
Dental insurance (company pays 100% of monthly employee premium)
Vision insurance (company pays 100% of monthly employee premium)
Life insurance (company pays 100% of monthly employee premium)
Opportunity to participate in the Company’s on-site hotel & resort property familiarization travel program
Opportunity to participate in the Company’s month-long Sabbatical program
Paid time off for major holidays

Fulltime

Associate Director, Content Design

Chewy is hiring an Associate Director of Content Build to invent and lead our co...

Location

United States , Bellevue; Boston

Salary:

149000.00 - 245000.00 USD / Year

Chewy

Expiration Date

Until further notice

Requirements

7+ years of experience as a content designer, information architect, or similar role
Demonstrated history of crafting high-quality digital products that deliver measurable results, supported by a strong portfolio or case studies
Experience collaborating with brand, marketing, and merchandising teams
4+ years dedicated to managing content teams
Proven skill in evaluating both customer and business impact of content decisions across product areas
Demonstrated ability to lead large scale initiatives involving multiple collaborator groups
Experience leading multiple teams of 6+, including managing other managers
Experience building a new content practice
Strong communication, presentation, and interpersonal skills
Ability to clearly articulate complex concepts to diverse audiences and collaborators at all levels

Job Responsibility

Transform client and organizational goals into compelling, purposeful, and feasible products
Lead innovative, systems-level thinking across a range of products, platforms, and devices
Champion cohesion and consistency across a growing portfolio of products, while fostering a culture of innovation
Manage the full content development process—from discovery and concept ideation, flows and proto-content, and polished copy in full-fidelity designs
Advanced proficiency in core content fields, including UX writing and microcopy, information architecture, content strategy, and testing
Maintain a bias for action and prioritize effectively across multiple initiatives
Lead and develop a high-performing content design team, ensuring they are engaged, effective, and continuously growing
Nurture Chewy’s culture and principles, setting new standards for operational and executional excellence
Partner closely with product managers, designers, user researchers, marketing, retail strategy, and fellow content designers
Clearly articulate and present the process of building thinking, process, and decisions to a wide range of collaborators, including senior leadership and C-suite executives

What we offer

401k
new hire and annual equity grant
medical/Rx
vision
dental
life
disability
hospital indemnity
critical illness
accident

Fulltime

Lead UX Designer

Location

United States , Madison; Boston; San Diego; Minneapolis; Chicago

Salary:

124000.00 - 211000.00 USD / Year

Exact Sciences

Expiration Date

Until further notice

Requirements

Bachelor's degree in Design, Marketing, Business, Life Sciences, or related field of study
or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the essential duties in lieu of Bachelor's degree
8+ years of experience working as a UX Designer, with at least 5 years of experience in a senior or lead capacity
Extensive experience in applying techniques and methods of modern user experience design, discovery, and delivery – along with expertise with design/user experience platforms and tools (e.g., Adobe Creative Suite, Figma, Miro, Jira)
Experience with content management systems (Sitecore a plus) and user testing tools
Experience in simplifying and communicating complex ideas to broad audiences
Experience in managing a design process from strategy to delivery of final product
Experience in collaborating with and influencing product, engineering, design, and operational teams
Experience in creating designs that optimize for varied ecosystems that leverage known persona or archetypal work, SEO, and measurement objectives
Advanced understanding of accessible, inclusive, and equitable design

Job Responsibility

Independently lead and facilitate active collaboration with strategists, researchers, product leaders, legal, regulatory, medical, labs, and the respective Experience Design team members to produce deliverables that scale across journeys and platforms, with minimal guidance
Support a team of designers, providing informal coaching, feedback, and direction to help them do their best work on a project
Research and stay up-to-date to help support the adoption of the enterprise-wide design best- practices, standards, principles, and the usage of AI into your daily practice
Develop advanced prototypes and animations or define motion characteristics
Advocate for the incorporation of user research into the experience's UX vision, provide strategic rigor and thoughtfulness throughout the creation of products and experiences, from vision and conception to launch and optimization/governance - possess the knowledge and passion to articulate it clearly, confidently, concisely, and compellingly across audiences
Evolve and champion our design system to ensure that it is driving efficiencies and is tailored to the respective audience needs
Serve as a subject-matter expert in all things design and help lead both partners and peers alike to help think how design drives utility and inspires, equally
Remove impediments and ensure delivery of the overall experience vision & results aligned to OKRs. Building and maintaining collaborative relationships with senior leadership and other departments (e.g., Marketing) will also be required
Research and stay up-to-date to help lead the adaption of the enterprise-wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Development teams
serve as an advocate for these standards, principles, processes

What we offer

paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage

Fulltime

Senior Data Analyst

Within AKQA (part of WPP), Data & Analytics is one of the fastest growing discip...

Location

South Africa , Johannesburg

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Experience in digital analytics, UX/funnel optimisation, and A/B testing.
Knowledge and mastery of relevant analytics systems and data sources such as: web analytics (Google Analytics), funnel / flow analysis (Content Square), CRM, Survey (Usabilia), BI tools (Tableau, PowerBI), other 3rdparty sources, etc.
Ability to connect a client’s business goals to a complete measurement plan that defines the metrics, systems, and methodologies needed to meet those objectives.
Strong background in data analysis and insight generation, using statistically sound analytical techniques to provide robust descriptive data sets that inform, shape, and defend a business/brand/experience strategy.
Highly developed communication and story-telling skills, to be able to connect those insights in a way that tells a clear story and leads to clear action – across a variety of formats (reports, presentations, interactive dashboards).
Experience in designing a detailed tracking strategy and ensuring rich data capture, as part of tag management (GTM), QA, and implementation guidance to dev team/partners.
Familiarity with creating strategic testing frameworks, learning agendas and associated tools and methodologies, like using Google Optimise and analysing statistical significance.

Job Responsibility

Defining measurement and testing frameworks to business results for our clients.

Fulltime

Web Content Manager

Position Title: Web Content Manager Location: hybrid 2 Days onsite – Washington...

Location

United States , Washington, DC

Salary:

45.00 USD / Hour

Addison Group

Expiration Date

Until further notice

Requirements

Experience with Content Management Systems (CMS) with a preference for Sitecore and Optimizely: Advanced experience with enterprise-level platforms
specific expertise in Sitecore is a major plus.
Project Management: Expert-level use of Adobe Workfront for resource allocation, intake management, and timeline tracking.
Data & Insights: Proficiency in Qualtrics for form creation and Google Analytics for monitoring traffic and engagement metrics.
CRM Integration: Working knowledge of Salesforce (Nimble preferred) or similar CRM databases to manage member permissions and personalization.
Proven experience in web content management and digital governance.
Proficiency with CMS platforms (Sitecore preferred), CRM databases (Salesforce or Nimble preferred), and Project Management software (Workfront).
Strong understanding of UX principles and web accessibility.
Ability to balance urgent daily requests with long-term strategic projects.
Bachelor’s Degree Required: Preferably in Marketing, Communications, Journalism, Business, Computer Science, or a related field.

Job Responsibility

Manage the team’s intake process for new web projects via Adobe Workfront: gathering requirements, defining scope and level of effort, and prioritizing requests to support efficient web production and efficient use of resources
Help optimize Adobe Workfront request queues and intake forms to capture clear project requirements, streamline submission workflows, and ensure web projects enter production with complete and actionable information.
Coordinate web projects from kickoff through launch, facilitating project initiation, monitoring progress, and serving as the primary point of contact for large or complex web initiatives.
Maintain and update documentation for SLAs, web production best practices for consistency and efficiency.
Establish repeatable workflows and templates in Workfront to collect and publish stakeholder-provided content efficiently.
Manage the web production process in Adobe Workfront, aligning resources and coordinating tasks, timelines, and stakeholder reviews to ensure timely delivery of web updates and launch of new initiatives.
Partner with internal stakeholders to provide content strategy recommendations that leading to timely, relevant content for internal and external audiences.
Support and reinforce web governance standards, guidelines, and policies, including publishing workflows and lifecycle management.
Conduct regular content and site audits to ensure pages remain accurate, relevant, and up to date
identify opportunities for content refreshes, consolidation, or removal.

What we offer

Medical, dental, vision
401(k)

Fulltime

Ai linguist

We are currently looking for a passionate and enthusiastic AI Linguist to join o...

Location

Spain , Madrid

Salary:

Not provided

Sabio Group

Expiration Date

Until further notice

Requirements

Participation in bot projects (voicebots, chatbots, virtual assistants, etc.) involving conversational flows, open questions, automation, NLU technologies (voice recognition, classification, voice synthesis), and generative AI
Experience in customer relations, requirements gathering, design, validation, etc.
Experience in recognition models (SST, TTS, NLU) as well as in their training or continuous improvement: Microsoft STT, MS LUIS/CLU, Google, Amazon, Nuance Recognizer
Experience in improving UX at the design, development, analysis, and continuous improvement levels of NLP associated with bots
Experience in designing, writing, and improving AI prompting under different LLM models
Ability to analyze and participate in consulting projects where customer automation bot services have been analyzed, evaluating KPIs, and a proposal for improving their systems and services has been developed

Job Responsibility

Elicit business goals, user journeys, intents/entities, FAQs, and deflection targets with stakeholders (CX, Operations, Legal)
Translate requirements into measurable NLU/LLM specs and acceptance criteria
Design intents, entities, dialogue flows, handoffs, error recovery, and tone of voice
Author prompts, system instructions, tool-use policies, and safety guardrails
Create high-quality utterance datasets, synonyms, lexical/regex patterns, and grammars
Build and fine-tune NLU/LLM components (classification, NER, summarization, RAG over knowledge bases)
Configure ASR/TTS for omnichannel (voice/chat/messaging)
Implement data quality checks, PII redaction/anonymization, and prompt/content moderation
Define and execute unit, integration, regression, A/B, and user acceptance tests
Evaluate with task metrics (containment, deflection, FCR, AHT impact, CSAT), and model metrics (precision/recall, F1, latency, hallucination rate)

What we offer

Pension Scheme
Remote/Flexible work
Life insurance
Private health

Fulltime

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