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We are hiring a compassionate and experienced Utilization Specialist to work with our clients at The Camp Recovery Center in Scotts Valley! This is a key role whose primary goal is to provide a safe, nurturing environment for our adult clients who have co-occurring disorders (substance use disorder and mental health disorders). The Camp is a 74-bed treatment center providing services to adults on both an inpatient and outpatient basis.
Job Responsibility:
Act as liaison between managed care organizations and the facility professional clinical staff
Conduct reviews, in accordance with certification requirements, of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements
Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay
Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office
Conduct quality reviews for medical necessity and services provided
Facilitate peer review calls between facility and external organizations
Initiate and complete the formal appeal process for denied admissions or continued stay
Assist the admissions department with pre-certifications of care
Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates
Perform other functions and tasks as assigned
Requirements:
High school diploma or equivalent
Clinical experience is required, or two or more years' experience working with the facility's population
CPR and de-escalation and restraint certification required
First aid may be required based on state or facility requirements
Nice to have:
Associate's, Bachelor's, or Master's degree in Social Work, Behavioral or Mental Health, Nursing, or a related health field
Previous experience in utilization management
UM Experience
Medi-Cal experience and understanding
Preferred Licensure: LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services
or current clinical professional license or certification, as required, within the state where the facility provides services
What we offer:
Competitive hourly rate
Shift differential for overnight shifts
Medical, dental, and vision insurance
Acadia Healthcare 401(k) plan
Excellent training program
Complimentary AOD Education to certify as a Substance Use Disorder Counselor