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Under the supervision of a registered nurse the Utilization Review Nurse will provide professional assessment and review for the medical necessity of treatment requests and plans. The standard work schedule is Monday through Friday, 8:00 AM–5:00 PM Pacific Time, with rotating weekend coverage as required.
Job Responsibility:
Provide first level review for all outpatient and ancillary pre-certification requests for medical appropriateness
all inpatient hospital stays including mental health, substance abuse, skilled nursing and rehabilitation for medical necessity
and all post claim or post service reviews
Ensure proper referral to medical director for denial authorizations through independent review organizations (IRO)
Work with hospital staff to prepare patients for discharge and ensure a smooth transition to the next level of care
Refer requests that fall outside of established guidelines to advance review or senior care consultants
Process appeals for non-certification of services
complete non-certification letters when appropriate
Review plan document for benefit determinations
attempt to redirect providers and patients to PPO providers
Identify and refer potential cases to case management, wellness, chronic disease and Nurturing Together program
Complete documentation for all reviews in Eldorado/Episodes
maintain confidentiality
Utilize MCG guidelines, medical policies, Medscape, and NCCN
Ability to meet productivity, quality, and turnaround times daily
Assists with department operations and implementations
Requirements:
Current LVN license in the United States or U.S. territory
1+ years of clinical experience required
Knowledge of medical claims and ICD-10, CPT, HCPCS coding
Proficiency in software applications including, but not limited to, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Outlook
Excellent verbal and written communication skills
Ability to speak clearly and convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.
What we offer:
Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Paid Time Off—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health