This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Regular business hours are 8:00 am-8:00 pm EST. Work hours: 8 hour shifts available with start times between 8:00am - 11:30am EST.
Job Responsibility:
Participate in occasional on-call rotations, including some weekends and holidays
Perform sedentary work that primarily involves extended periods of sitting, as well as frequent talking, listening, and use of a computer
Thrive in a fast-paced, high-volume environment with strong organizational, multitasking, and prioritization skills
Apply critical thinking and evidence-based clinical criteria to evaluate outpatient and inpatient services requiring precertification and concurrent review
Conduct clinical reviews via phone and electronic documentation, collaborating with healthcare providers to gather necessary information
Use established guidelines to authorize services or escalate to Medical Directors as needed
Navigate multiple computer systems efficiently while maintaining accurate documentation
Flexibility to provide coverage for other Utilization Management (UM) Nurses across various UM specialty teams as needed
Requirements:
Active unrestricted state Registered Nurse licensure in state of residence required
1+ year of prior authorization of injectable/infused specialty medication experience
Minimum 5 years of relevant experience in Nursing
At least 1 year of Utilization Management experience in concurrent review or prior authorization
Strong decision-making skills and clinical judgment in independent scenarios
Proficient with phone systems, clinical documentation tools, and navigating multiple digital platforms
Commitment to attend a mandatory 3-week training (Monday–Friday, 8:30am–5:00pm EST) with 100% participation
Nice to have:
Experience with NCCN criteria preferred
1+ year of experience in a managed care organization (MCO)
Experience in a high-volume clinical call center or prior remote work environment