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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a fully remote Utilization Management Clinical Consultant opportunity with Aetna Better Health of Kentucky. The schedule is Monday-Friday, 8am-5pm ET with flexibility to work outside of the standard schedule based on business needs.
Job Responsibility:
Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program
Applies critical thinking and is knowledgeable in clinically appropriate treatment, evidence-based care and clinical practice guidelines for Behavioral Health and/or medical conditions based upon program focus
Utilizes clinical experience and skills in a collaborative process to assess appropriateness of treatment plans across levels of care, apply evidence-based standards and practice guidelines to treatment where appropriate
Coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members
Provides triage and crisis support
Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care facilitates including effective discharge planning
Coordinates with providers and other parties to facilitate optimal care/treatment
Identifies members at risk for poor outcomes and facilitates referral opportunities to integrate with other products, services and/or programs
Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization
Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function
Requirements:
Kentucky Licensed Independent Behavioral Health Clinician (LPCC, LCSW, LMFT, LPAT) - OR - Active unrestricted Compact Registered Nurse (RN) license with psychiatric specialty or behavioral health experience
3+ years clinical practice experience in a behavioral health setting e.g., psychiatric hospital, residential, or behavioral health treatment setting
1+ year Electronic Medical Record documentation experience
Dedicated High Speed Internet Access
Schedule is Monday-Friday EST with flexibility to work outside of the standard schedule based on business needs, including rotating holiday schedules
Masters degree with a Behavioral Health Clinical License (LPCC, LCSW, LMFT, LPAT) OR Minimum of a Diploma RN or Associate's degree in Nursing
Nice to have:
Experience in a behavioral health inpatient setting
Managed care/utilization review experience
Medicaid experience
Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding
Experience with MS office applications including Teams, Outlook, Word, and Excel
Remote work experience
Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching