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Utilization Management Clinical Consultant - Behavioral Health

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Work at Home

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Category:
-

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Contract Type:
Not provided

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Salary:

26.01 - 56.14 USD / Hour

Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a fully remote Utilization Management Clinical Consultant opportunity with Aetna Better Health of Kentucky. The schedule is Monday-Friday, 8am-5pm ET with flexibility to work outside of the standard schedule based on business needs.

Job Responsibility:

  • Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program
  • Applies critical thinking and is knowledgeable in clinically appropriate treatment, evidence-based care and clinical practice guidelines for Behavioral Health and/or medical conditions based upon program focus
  • Utilizes clinical experience and skills in a collaborative process to assess appropriateness of treatment plans across levels of care, apply evidence-based standards and practice guidelines to treatment where appropriate
  • Coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members
  • Provides triage and crisis support
  • Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care facilitates including effective discharge planning
  • Coordinates with providers and other parties to facilitate optimal care/treatment
  • Identifies members at risk for poor outcomes and facilitates referral opportunities to integrate with other products, services and/or programs
  • Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization
  • Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function

Requirements:

  • Kentucky Licensed Independent Behavioral Health Clinician (LPCC, LCSW, LMFT, LPAT) - OR - Active unrestricted Compact Registered Nurse (RN) license with psychiatric specialty or behavioral health experience
  • 3+ years clinical practice experience in a behavioral health setting e.g., psychiatric hospital, residential, or behavioral health treatment setting
  • 1+ year Electronic Medical Record documentation experience
  • Dedicated High Speed Internet Access
  • Schedule is Monday-Friday EST with flexibility to work outside of the standard schedule based on business needs, including rotating holiday schedules
  • Masters degree with a Behavioral Health Clinical License (LPCC, LCSW, LMFT, LPAT) OR Minimum of a Diploma RN or Associate's degree in Nursing

Nice to have:

  • Experience in a behavioral health inpatient setting
  • Managed care/utilization review experience
  • Medicaid experience
  • Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding
  • Experience with MS office applications including Teams, Outlook, Word, and Excel
  • Remote work experience
  • Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 17, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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