Utility Specialist – Water Quality Division Job at City and County of San Francisco (Burlingame)

Job Description

Under the direction of the Hazard Assessments Program Manager, the Utility Specialist serves as the Technical Program Coordinator for the Water Quality Cross Connection Control (CCC) Program. This position contributes to the establishment and implementation of new regulatory requirements based on the State Water Resources Control Board (SWRCB) approved SFPUC Cross Connection Control Policy Handbook (CCCPH). The Cross Connection Control Program encompasses multiple program areas including Hazard Assessments, Fire Cross Connection, Regional Cross Connection and other related compliance initiatives. This role will perform program implementation, develop coordination protocols and procedures, implement tracking systems, and manage the day-to-day logistics of program areas across the CCC program.

Job Responsibility

Develops and implements coordination protocols, workflows, and documentation processes for the CCC Program in compliance with SWRCB CCCPH requirements
Establishes tracking systems, dashboards, and reporting templates to monitor inspections, costs, schedules, and compliance metrics
Conducts research using internal databases, GIS systems, spreadsheets, field reports, and photos to compile baseline data on service connection characteristics and assess cross-connection hazards
Coordinates daily program activities with field staff, contractors, customers, and other City departments, serving as a liaison to ensure smooth communication, scheduling, and execution of program tasks
Coordinates with contractors and consultants to ensure field activities align with approved scopes of work, schedules, and Cross Connection Control program requirements
Prepares program reports, dashboards, and documentation for Program Manager review, highlighting trends, risks, and lessons learned
Develops procedures, reference materials, and recommendations to improve program effectiveness and inform future implementation
Conducts field coordination and site visits (as needed) to support hazard assessments, inspection activities, and validation of program data
Provides technical support for Hazard Assessment Program initiatives, including compliance studies, analytical tasks, and administrative support
Performs other project-related duties as assigned.

Requirements

Possession of a baccalaureate degree from an accredited college or university preferably with major coursework in Law, Engineering, Environmental Studies, Natural Resources, Computer Science, Business Administration, Mathematics, Statistics, Economics, or other field related to the utility business
Four years of verifiable journey-level work experience in one or more of the following areas: planning, scheduling, cost estimating and resource projecting for mid to large scale projects
water supply/infrastructure management and planning
power operations planning and scheduling
analysis, interpretation and application of utility contracts and regulations in either water, power (electric and/or natural gas), telecommunications, or a wastewater/clean water program
utility market and environmental analysis and planning
power supply and transmission rates and contracts
generation, transmission or distribution planning and design
or long-term utility systems planning
Possession of a valid California Class C driver's license.

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Utility Specialist – Water Quality Division

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